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Top positive review
4 Dec 2023
Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
I found it difficult to discover info about the tiles from the website, though on the phone they were more helpful. Delivery was a big problem, as their chosen deliverers wouldn't give a time slot, then didn't ring the bell, so I stayed in all day waiting for something already left on my doorstep at midday. Bricoflor operator was indifferent to this - "not my business".
Wallpaper is such good quality and so lovely. Customer service was very helpful with giving refund when delivery driver asked for a payment.
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1 Mar 2024
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Excellent all round. Very good choice, reasonably priced and very quick delivery. I cannot fault them.
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13 Feb 2024
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I had issue with the delivery. Excellent customer service, sort out my problem immediately
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13 Feb 2024
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Fantastic product
Easy to order, great product, and really helpful team in the office.
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15 Feb 2024
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Good Customer Services, speedy delivery and competitively priced
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22 Feb 2024
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Great carpet, looked really nice on a campervan ceiling !!!
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4 Mar 2024
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Great customer service, good prices and speedy delivery.
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22 Feb 2024
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Good communication
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7 Feb 2024
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12 Feb 2024
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Still waiting for this order. Not really possible to give an accurate review.
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Answer by BRICOFLOR
15 Feb 2024
Dear Customer,
We're sorry to learn that your order didn't meet your expectations. Despite our efforts to ensure timely delivery, we understand that delays can occur and sincerely apologise for any inconvenience caused.
Upon reviewing our records, it appears that your order was dispatched promptly and delivered on schedule on the 14th of February.
Regrettably, we weren't contacted regarding any concerns about your order's status. Our customer service team is here to assist you with any inquiries or issues you may have encountered along the way. We're committed to ensuring your satisfaction and would have been more than happy to provide assistance had we been informed.
Best regards,
Your BRICOFLOR Team
23 Jan 2024
Verified review
Found on line and had excellent service and advice. The samples arrived promptly, the order was smooth and the Lino has arrived on time to complete the job.
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6 Jan 2024
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Great communication, great border
Great communication when a delay occurred, and then the item arrived much earlier than expected. 2 orders now and very happy with border and service
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11 Jan 2024
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Easy to navigate web site, good prices, friendly staff when I had a query, reasonable delivery time, Royal Mail delivery & good notice. Thank you
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17 Jan 2024
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I was impressed that my order was dispatched quickly enough to catch the flight to Dubai!
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25 Jan 2024
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Great service.
Easy website to use, competitive prices and delivered on time.
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