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Top positive review
4 Dec 2023
Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
I found it difficult to discover info about the tiles from the website, though on the phone they were more helpful. Delivery was a big problem, as their chosen deliverers wouldn't give a time slot, then didn't ring the bell, so I stayed in all day waiting for something already left on my doorstep at midday. Bricoflor operator was indifferent to this - "not my business".
Great communication when a delay occurred, and then the item arrived much earlier than expected. 2 orders now and very happy with border and service
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11 Jan 2024
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Easy to navigate web site, good prices, friendly staff when I had a query, reasonable delivery time, Royal Mail delivery & good notice. Thank you
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31 Jan 2024
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No comms at all regarding delivery date but competitor price was matched and it arrived promptly
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17 Jan 2024
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I was impressed that my order was dispatched quickly enough to catch the flight to Dubai!
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25 Jan 2024
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Great service.
Easy website to use, competitive prices and delivered on time.
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6 Jan 2024
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Items always as described. Delivered on time
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30 Jan 2024
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Competitive prices and speedy delivery
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26 Jan 2024
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11 Jan 2024
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9 Jan 2024
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8 Jan 2024
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17 Jan 2024
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I ordered and paid for flooring to then be sent an email to say the flooring had been discontinued and that their website hadn’t been updated!!
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12 Jan 2024
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Import taxes were added when the product was delivered.
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Answer by BRICOFLOR
12 Jan 2024
Dear Customer,
In your order confirmation we state the following: All import fees are covered by BRICOFLOR Ltd, for which if you are being asked to pay any additional fees upon delivery, please refuse and forward the information to: info@bricoflor.co.uk . We do not have a record of you contacting the team. Please forward us a receipt in order to be reimbursed for the import fees.
Kind regards
Your BRICOFLOR Team
4 Dec 2023
Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
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10 Oct 2023
Verified review
carpet tile order
I ordered carpet tiles on sale and the delivery cost was reasonable, made it cheaper than B&Q. I had a concern about a duplicate order and Bricoflor responded by email really quickly and positively.
The order was delivered today by parcel force, 1 hour window and they arrived at the earlier end of the time slot, and carried the tiles in for me, which was really helpful. The only quibble would be with parcelforce, they gave an option to choose another delivery day and it wasnt picked up on their end, fortunately i was able to move things around to be home. More of an issue with Parcelforce than Bricoflor, to be fair.
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, we're delighted that you had a good experience with us! Timely and reliable delivery is a top priority for us, and if you ever have any feedback or questions, please feel free to reach out. Your satisfaction is our priority, and we look forward to helping you again in the future.
1 Dec 2023
Verified review
A good range of carpet tiles.
A good range of carpet tiles at excellent prices. A phone call to the company asking for technical advice was answered instantly and a later call asking for an update on delivery was followed up and also dealt with promptly.
One small criticism, the tiles were shipped from Europe and could have been packed a little better. A few corners were slightly damaged but did not cause a problem overall.
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19 Oct 2023
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There’s nothing you could do better I’ve bought paper from you twice now both times Versace paper. Your packaging is amazing the paper is amazing and the delivery time is always when you say it will be this time it was actually earlier THANK YOU . IF I COULD GIVE 10 STARS I WOULD
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience with us. We truly appreciate your support.
30 Sept 2023
Verified review
Amazing service . Had trouble finding a match with the wallpaper as many photos on line are rubbish . Nice crisp photos and wallpaper arrived early , colour matching photos . Good communication with emails and batch number matched . Perfect
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19 Sept 2023
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Excellent service start to finish. UPS held the package for 1 day as import charges were due. Spoke to a lovely staff who paid the charges and the package arrived next day. Definitely will be using much more in the future. Many thanks
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22 May 2023
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Despite a mix up with posting my samples, the problem was quickly rectified. The instructions and material details of the required underlay ( which Bricoflor don’t supply) was unclear.
However, the product is good.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.