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Top positive review
4 Dec 2023
Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
I found it difficult to discover info about the tiles from the website, though on the phone they were more helpful. Delivery was a big problem, as their chosen deliverers wouldn't give a time slot, then didn't ring the bell, so I stayed in all day waiting for something already left on my doorstep at midday. Bricoflor operator was indifferent to this - "not my business".
A good range of carpet tiles at excellent prices. A phone call to the company asking for technical advice was answered instantly and a later call asking for an update on delivery was followed up and also dealt with promptly.
One small criticism, the tiles were shipped from Europe and could have been packed a little better. A few corners were slightly damaged but did not cause a problem overall.
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19 Oct 2023
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There’s nothing you could do better I’ve bought paper from you twice now both times Versace paper. Your packaging is amazing the paper is amazing and the delivery time is always when you say it will be this time it was actually earlier THANK YOU . IF I COULD GIVE 10 STARS I WOULD
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience with us. We truly appreciate your support.
30 Sept 2023
Verified review
Amazing service . Had trouble finding a match with the wallpaper as many photos on line are rubbish . Nice crisp photos and wallpaper arrived early , colour matching photos . Good communication with emails and batch number matched . Perfect
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19 Sept 2023
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Excellent service start to finish. UPS held the package for 1 day as import charges were due. Spoke to a lovely staff who paid the charges and the package arrived next day. Definitely will be using much more in the future. Many thanks
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15 Jun 2023
Verified review
Quality wallpaper at great price
Wallpaper arrived today and I am delighted with it. Great quality at a great price as on offer at the time.
It takes a little while to arrive though was made fully aware of this.
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Answer by BRICOFLOR
27 Jul 2023
Hi there,
Yes, as you mentioned the wallpapers can take 6-8 working days to arrive as they're imported from Germany but we do try to keep our customers informed about this. We are delighted to hear you were happy with your purchase!
Kind regards,
BRICOFLOR
14 Aug 2023
Verified review
Wallpaper
The fact that you could put in the measurements and know you’re getting what you need! Delivery was perfect nice and early I would definitely recommend this company
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10 Dec 2023
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The paper wall is great, very good material, easy to put on the wall, the delivery was fast and we’ve been kept on the track all the time. Absolutely recommended !
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17 May 2023
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Very pleased with quality of carpet tiles they are just as described. Delivery was very quick and we had an efficient service from Courier.
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Answer by BRICOFLOR
18 May 2023
Dear Customer,
Thank you so much for taking the time to leave us feedback.
We hope to see you again soon!
Kind regards,
Your BRICOFLOR Team
30 Dec 2023
Verified review
Easy ordering process and a wonderful service from the lovely Silvi in the office, nothing is ever too much trouble ⭐️⭐️⭐️⭐️⭐️
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8 Aug 2023
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Everything was so easy. I found exactly what I needed. Very reasonably priced and both delivery and support were excellent
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26 May 2023
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Excellent service! Andreea picked up my ordering mistake and rang me to check. Very helpful and knowledgeable on the phone.
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20 Dec 2023
Verified review
Very pleased with the service. Got us out of a mess when we were let down by another company. Product is a great quality
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1 Dec 2023
Verified review
Good looking paper, long delivery time,but I was told that it was being delivered from germany so can't really complain
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27 Sept 2023
Verified review
Great service
Excellent quality product received well within the estimated delivery time. No fuss. No bother. Just top service.
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15 Dec 2023
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Loved that I was able to choose a delivery day, that was really helpful and the whole process was very quick.
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26 Oct 2023
Verified review
Efficient Customer Service
I appreciated that customer service dealt with a query regarding import duty with speed and efficiency.
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, we're delighted that our delivery met your expectations! Timely and reliable delivery is a top priority for us, and we're thrilled to hear that you had a positive experience. Thank you for choosing us.
17 Oct 2023
Verified review
You order stuff, speak to lovely people, they take your order and it turns up. 100% reliable, perfect
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, Thank you for highlighting our customer service! We're dedicated to making sure every interaction with us is a positive one. Your kind words inspire us to continue delivering exceptional service.
28 Sept 2023
Verified review
A good quality wallpaper with textured wood effect.
Delivered on time & early ( UPS ). A quality wallpaper with textured wood effect.
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12 Dec 2023
Verified review
good communication and flexiblity from the supplier about delivery
good price. overall very happy
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4 Dec 2023
Verified review
Brilliant customer service answered questions immediately, delivered early highly recommend
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Imported Reviews
They are not included in the overall rating. No verification measures have been taken.