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Top positive review
12 Oct 2023
Verified review
Customer service excellent. Potential customers I would encourage you to shop with confidence this company really look after their customers.
Very happy with my product, albeit a bit damaged due to issues with delivery.
Difficulty trying to arrange redelivery this was NOT an issue with tecktake.
Fantastic and effective communication from members of the tectake team.
I would shop again with tectake and recommend the company. Outstanding customer service. Compensated generously for my experience.
Cheap materials and poorly made with no accountability. Between myself and my parents we had 22 of these chairs, 18 of which have broken, the exact same problem with each of them. Because we still like the tables and how they fit the space I took these to 4 different welders to try and find a fix for these chairs but all came to the exact same conclusion they are very poorly made and the wrong type of welding has been used. They look nice and seem to be a bargain at first glance but they are not design to last more than a year, ours were used inside so maybe got a bit more use than outdoors ones and therefore we didnt even make 5 months. To top this off with clear evidence of little to no welding on the supports of the broken legs Tectake have taken no responsibility for this fault and are trying to claim improper use because i had them delivered to work. Please dont expect Tectake's items to last much past their warranty and if they do break sooner, dont expect them to do anything about it.
I like the design of the product. And it has reasonable price which is good for value. I am happy with it.
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14 Dec 2023
Verified review
Do not recommend.
Missing pieces, and unresponsive customer service.
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Answer by tectake.co.uk
18 Dec 2023
We're very sorry that the product arrived with some missing parts. We have seen your message regarding this, and replied providing a parts list and asking for confirmation of what parts are missing and required so we can get these replaced for you. Unfortunately we have not received a response detailing the parts required and are therefore still waiting on this information so we can resolve the matter for you.
As it seems there is an issue with you receiving e-mails, you may prefer to call to provide this information. We can be reached on 0203 488 4565. I would also recommend you check your spam and promotions folders to see if our e-mail has gone there by mistake.
We are very sorry for the issue experienced, and can assure you that we are very keen to rectify this for you as quickly as possible.
4 Nov 2023
Verified review
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30 Oct 2023
Verified review
not sure
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12 Oct 2023
Verified review
Customer service excellent. Potential customers I would encourage you to shop with confidence this company really look after their customers.
Very happy with my product, albeit a bit damaged due to issues with delivery.
Difficulty trying to arrange redelivery this was NOT an issue with tecktake.
Fantastic and effective communication from members of the tectake team.
I would shop again with tectake and recommend the company. Outstanding customer service. Compensated generously for my experience.
Good customer, smashing product and value for miney
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10 Aug 2023
Verified review
Delivery
Had initial problem with delivery got in touch with customer services spoke with Theo who sorted the problem. The item received was exactly what was described. So extremely happy in the end.
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29 Jul 2023
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28 Jul 2023
Verified review
Great Company
They sorted an error out, which was caused by me, over ordering, with no problem or fuss.
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Imported Reviews
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