tectake.co.uk- Logo - reviews

tectake.co.uk
Reviews:

72 reviews in the last 12 months2,332 total reviews  

4.47
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 29 Jan 2019
The Trustmark indicates trustworthy online retailers.
tectake.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

12 Oct 2023
 Verified review
Customer service excellent. Potential customers I would encourage you to shop with confidence this company really look after their customers. Very happy with my product, albeit a bit damaged due to issues with delivery. Difficulty trying to arrange redelivery this was NOT an issue with tecktake. Fantastic and effective communication from members of the tectake team. I would shop again with tectake and recommend the company. Outstanding customer service. Compensated generously for my experience.

Top negative review

11 Jan 2024
 Verified review
Cheap materials and poorly made with no accountability. Between myself and my parents we had 22 of these chairs, 18 of which have broken, the exact same problem with each of them. Because we still like the tables and how they fit the space I took these to 4 different welders to try and find a fix for these chairs but all came to the exact same conclusion they are very poorly made and the wrong type of welding has been used. They look nice and seem to be a bargain at first glance but they are not design to last more than a year, ours were used inside so maybe got a bit more use than outdoors ones and therefore we didnt even make 5 months. To top this off with clear evidence of little to no welding on the supports of the broken legs Tectake have taken no responsibility for this fault and are trying to claim improper use because i had them delivered to work. Please dont expect Tectake's items to last much past their warranty and if they do break sooner, dont expect them to do anything about it.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for tectake.co.uk

Filter
Sort by  
Latest first
(54)
(5)
Reset
22 Dec 2023
 Verified review
I like the design of the product. And it has reasonable price which is good for value. I am happy with it.
Report review
14 Dec 2023
 Verified review

Do not recommend.

Missing pieces, and unresponsive customer service.
Report review
Answer by tectake.co.uk
18 Dec 2023
We're very sorry that the product arrived with some missing parts. We have seen your message regarding this, and replied providing a parts list and asking for confirmation of what parts are missing and required so we can get these replaced for you. Unfortunately we have not received a response detailing the parts required and are therefore still waiting on this information so we can resolve the matter for you. As it seems there is an issue with you receiving e-mails, you may prefer to call to provide this information. We can be reached on 0203 488 4565. I would also recommend you check your spam and promotions folders to see if our e-mail has gone there by mistake. We are very sorry for the issue experienced, and can assure you that we are very keen to rectify this for you as quickly as possible.
4 Nov 2023
 Verified review
Report review
30 Oct 2023
 Verified review
not sure
Report review
12 Oct 2023
 Verified review
Customer service excellent. Potential customers I would encourage you to shop with confidence this company really look after their customers. Very happy with my product, albeit a bit damaged due to issues with delivery. Difficulty trying to arrange redelivery this was NOT an issue with tecktake. Fantastic and effective communication from members of the tectake team. I would shop again with tectake and recommend the company. Outstanding customer service. Compensated generously for my experience.
Report review
AW
10 Oct 2023
 Verified review
No issues whatsoever
Report review
30 Sept 2023
 Verified review
Arrived on time. As described
Report review
30 Sept 2023
 Verified review
There was damage to the table frame, I reported it straight away and a replacement was send a week later
Report review
28 Sept 2023
 Verified review
Report review
21 Sept 2023
 Verified review
Report review
18 Sept 2023
 Verified review
Goods delivered on time, all parts present in the box, good quality. 👍
Report review
17 Sept 2023
 Verified review
Report review
9 Sept 2023
 Verified review
Great communication regarding delivery.
Report review
8 Sept 2023
 Verified review
Quality products and very affordable, quick delivery and packaged properly, I love my new shower
Report review
AN
Avi N.
London
5 Sept 2023
 Verified review
Report review
28 Aug 2023
 Verified review
Report review
20 Aug 2023
 Verified review

Great product

Good customer, smashing product and value for miney
Report review
10 Aug 2023
 Verified review

Delivery

Had initial problem with delivery got in touch with customer services spoke with Theo who sorted the problem. The item received was exactly what was described. So extremely happy in the end.
Report review
29 Jul 2023
 Verified review
Report review
28 Jul 2023
 Verified review

Great Company

They sorted an error out, which was caused by me, over ordering, with no problem or fuss.
Report review