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graphicsdirect.co.uk
Reviews:

393 reviews in the last 12 months6,553 total reviews  

4.92
Excellent

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Top positive review

23 Oct 2023
 Verified review
I ordered a deep gusset portfolio case on Saturday evening and it was delivered on Tuesday. I received updates at every stage of the order and delivery, which is always great to see. On top of that the case was on offer and significantly cheaper than the same brand anywhere else. It is actually the second one I have purchased from Graphics Direct, as the first one is still going strong after several years of non-intended use, as I needed a smaller one. The 70mm deep gusset case are perfect for storage and transport of my son's wheelchair tray. His new one is smaller and lighter than his previous tray which needed an A1 case, this one is perfect in an A2. The lining of the original is still perfect despite the metal brackets constantly rubbing.
DC
Dave C.
Bristol

Top negative review

2 May 2024
 Verified review
I would give them 5* for products, but only 2* because of the postage policy. I paid £14 delivery for a ruler, because we live in the Highland area, BUT, on the mainland. We don’t live ‘over the water’ like Ireland, Channel Islands the Isle of Wight or the Scottish Islands. Standard postage is £4.99. I would buy more from Graphics Direct, but not while they have this postage policy.
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Reviews for graphicsdirect.co.uk

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Latest first
26 Mar 2024
 Verified review
Speedy delivery ... pleased with the products.
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Answer by graphicsdirect.co.uk
28 Mar 2024
Hi Sally, Thank you for taking the time to leave your review and kind comments. Much appreciated. Cheers Chris
25 Mar 2024
 Verified review
The A1 Artmate case was perfect size to take my art on flight to LAX.
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Answer by graphicsdirect.co.uk
28 Mar 2024
Hi Brian, Thank you for your kind commnets and review. So pleased that the A1 cases worked for you. All the very best Chris
24 Mar 2024
 Verified review
No problems at all
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Answer by graphicsdirect.co.uk
28 Mar 2024
Hi Nigel. Many thanks for you very kind review. I am pleased you were happy with our service. All the best Chris
PW
Paul W.
Oswestry
24 Mar 2024
 Verified review
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Answer by graphicsdirect.co.uk
28 Mar 2024
Hi Paul, Thank you for taking the time to leave a 5* review for us. As a small company it make all the difference. Cheers Chris
20 Mar 2024
 Verified review
Very prompt and reliable service, a great company to work with. 5 Stars!
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Answer by graphicsdirect.co.uk
28 Mar 2024
Hi Suzy, Thank you very for you lovely comments and review. We really appreciate you continued support. Kind regards Chris
20 Mar 2024
 Verified review
Personal service!
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Answer by graphicsdirect.co.uk
25 Mar 2024
Hi Paul, Thank you for your kind words and review. Very kind. Regards Chris
19 Mar 2024
 Verified review
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Answer by graphicsdirect.co.uk
25 Mar 2024
Dear Derek, Many thanks for taking the time to leave your review for us. We really appreciate this. Regards Chris
15 Mar 2024
 Verified review
Good range of products, easy ordering and prompt deliveries, which are well packed, so no damage during shipment. Have since placed another order and had the same positive experience.
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Answer by graphicsdirect.co.uk
18 Mar 2024
Hi Allan, Thank you very much for your kind comments and review. Really pleased you were happy with our service and we look forward to assisting you again in the near future. Regards Chris
15 Mar 2024
 Verified review
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Answer by graphicsdirect.co.uk
18 Mar 2024
Hi Bernard, Many thanks for taking the time to leave a 5* review for us. We really appreciate this. Kind regards Chris
15 Mar 2024
 Verified review

Very speedy dispatch and amazingly packaged items. 10/10 Experience!

I can't recommend Graphicsdirect enough, my order was very quickly dispatched and when I opened it I was very surprised by how well everything was packaged. The most painless experience I've had when ordering online and will absolutely be ordering from them again!
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Answer by graphicsdirect.co.uk
19 Mar 2024
Hi Danny, Thank you so much for this very kind review. I am really pleased that you were happy with our service and look forward to see you back again soon. All the very best Chris
13 Mar 2024
 Verified review
I was able to talk to a person on the phone to resolve a minor problem.
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Answer by graphicsdirect.co.uk
18 Mar 2024
Hi Victor, Many thanks for your kind words. I tottally agree. It does make a big difference to be able to speak to someone rather than an automated system or emails. Glad we could sort everything out for you. Kind regards Chris
13 Mar 2024
 Verified review
?
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Answer by graphicsdirect.co.uk
18 Mar 2024
Cheers Barry
13 Mar 2024
 Verified review

Could not have done better.

After a delivery company let them down twice, they could not have been more helpful, courteous and speedy with resolving the problems to my complete satisfaction. I think that they are the most honest and open company I have ever dealt with and cannot recommend them too highly.
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Answer by graphicsdirect.co.uk
18 Mar 2024
Dear John, Thank you so much for your very kind words. I am very sorry for the inconvenience caused by the delivery company. I am glad that we were able to resolve this for you. All the very best. Regards Chris
12 Mar 2024
 Verified review
fast and efficient service
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Answer by graphicsdirect.co.uk
13 Mar 2024
Hi Peter, Thank you for taking the time to leave your kind commments and review. Much appreciated. Kind regards Chris
12 Mar 2024
 Verified review
Fabulous prices, with friendly and helpful staff.
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Answer by graphicsdirect.co.uk
13 Mar 2024
Hi Jonathan, Thank you for your kind words and review. We try our best to be as helpful as we can. Kind regards Chris
12 Mar 2024
 Verified review
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Answer by graphicsdirect.co.uk
13 Mar 2024
Hi Andrew, Thank you for taking the time to leave a review for us . As a small team of 3 we really appreciate this. Regards Chris
11 Mar 2024
 Verified review
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Answer by graphicsdirect.co.uk
12 Mar 2024
Dear John, Many thanks for taking the time to leave a 5* review for your recent order. We really appreciate this. Cheers Chris
11 Mar 2024
 Verified review
Fantastic customer service and my order was delivered with two days. I would certainly use GraphicsDirect again.
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Answer by graphicsdirect.co.uk
11 Mar 2024
Hi Nick, Thank you very much for your kind words and review. As a small team we really appreciated you taking the time to do this for us. Cheers Chris
10 Mar 2024
 Verified review
Great service
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Answer by graphicsdirect.co.uk
11 Mar 2024
Hi Thomas, Thank you very much for taking the time to leave us a great review. We are pleased you were happy with our service. Regards Chris
9 Mar 2024
 Verified review
Good product and delivered on time.
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Answer by graphicsdirect.co.uk
11 Mar 2024
Hi Susan, Thank you very much for your kind words and review. We really appreciate this. Cheers Chris