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graphicsdirect.co.uk
Reviews:

393 reviews in the last 12 months6,553 total reviews  

4.92
Excellent

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Top positive review

23 Oct 2023
 Verified review
I ordered a deep gusset portfolio case on Saturday evening and it was delivered on Tuesday. I received updates at every stage of the order and delivery, which is always great to see. On top of that the case was on offer and significantly cheaper than the same brand anywhere else. It is actually the second one I have purchased from Graphics Direct, as the first one is still going strong after several years of non-intended use, as I needed a smaller one. The 70mm deep gusset case are perfect for storage and transport of my son's wheelchair tray. His new one is smaller and lighter than his previous tray which needed an A1 case, this one is perfect in an A2. The lining of the original is still perfect despite the metal brackets constantly rubbing.
DC
Dave C.
Bristol

Top negative review

2 May 2024
 Verified review
I would give them 5* for products, but only 2* because of the postage policy. I paid £14 delivery for a ruler, because we live in the Highland area, BUT, on the mainland. We don’t live ‘over the water’ like Ireland, Channel Islands the Isle of Wight or the Scottish Islands. Standard postage is £4.99. I would buy more from Graphics Direct, but not while they have this postage policy.
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Reviews for graphicsdirect.co.uk

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Latest first
9 Apr 2024
 Verified review
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Answer by graphicsdirect.co.uk
10 Apr 2024
Hi Stephen, Many thanks for your 5* review. We are pleased you were happy with our service and look forward to seeing you back soon. Cheers Chris
9 Apr 2024
 Verified review

Positive experience!

Have ordered from Graphics Direct several times, always experienced good service and good value.
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Answer by graphicsdirect.co.uk
10 Apr 2024
Hi Felicity, Thank you for your very kind words and continued support. Much appreciated. Cheers Chris
9 Apr 2024
 Verified review
Prompt delivery & good quality paper
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Answer by graphicsdirect.co.uk
10 Apr 2024
Hi Ann, Thanks very much for your kind words and review. So pleased you were happy with our products and service. Cheers Chris
9 Apr 2024
 Verified review
Very prompt delivery!
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Answer by graphicsdirect.co.uk
10 Apr 2024
Hi, Thanks very much for taking the time to leave your kind words and 5* review. Much appreciated. Regards Chris
8 Apr 2024
 Verified review
well designed website with easy to follow buying path. The goods arrived two days later, in perfect condition. How good is that !
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Answer by graphicsdirect.co.uk
10 Apr 2024
Hi Robin, Thank you very much for your kind words and review. As a small company it really makes all the effort worthwhile when we recieve comments like yours. Regards Chris
8 Apr 2024
 Verified review
easy order and fast delivery
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Answer by graphicsdirect.co.uk
8 Apr 2024
Dear Ken, Thank you for taking the time to leave your kind comments and review. We really appricate this. Kind Regards Chris
8 Apr 2024
 Verified review
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Answer by graphicsdirect.co.uk
8 Apr 2024
Dear Geoff, Many thanks for taking the time to leave a review for us. Much appreciated. Regards Chris
7 Apr 2024
 Verified review
Perfect product, delivered rapidly and simple to order with the full range of products I could ever require.
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Answer by graphicsdirect.co.uk
8 Apr 2024
Hi Paul. Thank you very much for your kind words and review. We are pleased you were happy with our service and look forward to seeing you back soon. Cheers Chris
7 Apr 2024
 Verified review
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Answer by graphicsdirect.co.uk
8 Apr 2024
Hi Joselyne, Thank you for taking the time to leave a 5* review for us. Much appreciated. Regards Chris
5 Apr 2024
 Verified review

Good old Traditional Customer Service behind an online purchase

I was looking for an A0 Art portfolio case but needed to get some answers to questions on specification . Both Paul and Chris at Graphics Direct were very knowledgeable on the case and added some personal advisories to their summaries too 👍 . They could not have been more helpful and I received the case next day with DPD on their express option service.
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Answer by graphicsdirect.co.uk
8 Apr 2024
Dear Roy, Thank you so much for your very kind words and review. Paul and Myself were more than happy to help out and give advice to make sure that you recieved the correct product. It's so nice to recieve messages like yours and makes all the effort we put in worthwhile. Thanks again Cheers Chris
5 Apr 2024
 Verified review
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Answer by graphicsdirect.co.uk
8 Apr 2024
Hi Tim, Thank you for taking the time to leave a 5* review for us. Much appreciated Regards Chris
5 Apr 2024
 Verified review
EXCELLENT SERVICE, VERY PLEASED WITH PURCHASE,MANY THANKS.
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Answer by graphicsdirect.co.uk
8 Apr 2024
Hi John, Thanks so much for your kind words. We really appreciate this. Cheers Chris
3 Apr 2024
 Verified review
Such good service. Always prompt and well packaged.
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Answer by graphicsdirect.co.uk
8 Apr 2024
Hi Julie, Thank you very much for your continued support. We really appreciate you taking the time to leave your kind words and review. Cheers Chris
31 Mar 2024
 Verified review
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Answer by graphicsdirect.co.uk
8 Apr 2024
Hi Jimmy, Thank you for taking the time to leave a 5* review for us. Much appreciated by all the team. Regards Chris
31 Mar 2024
 Verified review
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Answer by graphicsdirect.co.uk
8 Apr 2024
Hi Peter, Thank you for taking the time to leave a 5* review for us. Much appreciated Regards Chris
30 Mar 2024
 Verified review
Excellent as usual
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Answer by graphicsdirect.co.uk
8 Apr 2024
Hi Conor, Thank you so much for your kind words and review, and for you continued support. As a small company this is really appreciated. Regards Chris
28 Mar 2024
 Verified review
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Answer by graphicsdirect.co.uk
8 Apr 2024
Dear Mr Whitmore, Thank you for taking the time to leave a 5* review for us. Much appreciated Regards Chris
27 Mar 2024
 Verified review
Great compass & quick service
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Answer by graphicsdirect.co.uk
28 Mar 2024
Hi Iain, Thank you for your kind words and review. So pleased you were happy with the compass. Cheers Chris
26 Mar 2024
 Verified review
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Answer by graphicsdirect.co.uk
28 Mar 2024
Hi Larry, Thanks for taking the time to leave a 5* review for us. Much appreciate from all the team. Cheers Chris
26 Mar 2024
 Verified review
I've always ordered from Graphics Direct - this was the first time online - always best value and always arrive when expected
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Answer by graphicsdirect.co.uk
28 Mar 2024
Hi Stephen, Thank you very much for your very kind words and review. Also for you continued support over the years. As a small family business we really appreciate this and we look forward to helping you out again soon. All the very best Chris