beddingandbeyond.com- Logo - reviews

beddingandbeyond.com
Reviews:

41 reviews in the last 12 months1,300 total reviews  

4.44
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 21 May 2021
The Trustmark indicates trustworthy online retailers.
beddingandbeyond.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

13 Jul 2023
 Verified review
Lovely bedding and came super quick, I ordered the space bedding for my 3 year olds new single bed, had toddler one with matching curtains. And ordered the 5 piece animal bedding starter kit for my newborns room. Both great quality 👍🏼

Top negative review

3 Apr 2024
 Verified review
I really like that they offer international shipping, however, I had a lot of issues with getting a customer service response in a timely manner. I received no email confirmation of the order, no shipping confirmation, and it took several days to receive a reply and two attempts for a correct tracking information. If these small issues improve, then the overall rating should be a five star. I am happy though that this is a legitimate company who does provide a service within their means. Thank you
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for beddingandbeyond.com

Filter
 Sort by  
Relevance
(30)
(3)
Reset
3 Apr 2024
 Verified review

Nice products, shipped fast, customer service needs a little improvement

I really like that they offer international shipping, however, I had a lot of issues with getting a customer service response in a timely manner. I received no email confirmation of the order, no shipping confirmation, and it took several days to receive a reply and two attempts for a correct tracking information. If these small issues improve, then the overall rating should be a five star. I am happy though that this is a legitimate company who does provide a service within their means. Thank you
Report review
Answer by beddingandbeyond.com
4 Apr 2024
Hi, We're sorry to see you have left us a 3 star service review and that you are not happy with the communication provided. You should have received an order confirmation email, as well as customer service emails, possibly they went into your junk mail folder? Sorry again for any inconvenience caused. If we can be of any further help, please email us at info@beddingandbeyond.com. Regards The Team at Bedding & Beyond.
24 Feb 2024
 Verified review
Excellent customer service. Quick refund given. Goods was damaged but that's not their fault.
Report review
Answer by beddingandbeyond.com
26 Feb 2024
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
13 Mar 2024
 Verified review
Report review
27 Jan 2024
 Verified review
Never received any email confirmation of order or payment, just a tracking details almost a week after the order was placed, which made me very concerned. I had to call the company from the ROI to UK, which cost me a lot of money to be told I should have got a confirmation email and to wait for the tracking email instead. Products are fine though, just the customer service was lacking and communication very poor.
Report review
Answer by beddingandbeyond.com
30 Jan 2024
Hi Amanda, We're sorry to see you have left us a 3 star service review and that you didn't receive an order confirmation email. I have checked and our systems appear to be working correctly. Possibly your order confirmation email went into your junk mail folder? It's always best to check these. If we can be of any further help, please email us at info@beddingandbeyond.com. Regards The Team at Bedding & Beyond.
26 Jan 2024
 Verified review
quick delivery. the whiteboard took a bit of effort putting together. my daughter said that the instructions were not clear. Once up though my grandson was thrilled with it.
Report review
Answer by beddingandbeyond.com
30 Jan 2024
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
19 Jan 2024
 Verified review
Great design, washes well and my son loves it!
Report review
Answer by beddingandbeyond.com
19 Jan 2024
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
17 Jan 2024
 Verified review
Report review
13 Jul 2023
 Verified review
Lovely bedding and came super quick, I ordered the space bedding for my 3 year olds new single bed, had toddler one with matching curtains. And ordered the 5 piece animal bedding starter kit for my newborns room. Both great quality 👍🏼
Report review
Answer by beddingandbeyond.com
14 Jul 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
1 Jun 2023
 Verified review

Writing on pillowcases very shabby.

I like the design but the printing on the pillowcase “Bee kind” is terrible, such a shame as everything arrived very promptly to Australia and duvet covers are fine. I think you should check your supplier as very shabby work on cases.
Report review
Answer by beddingandbeyond.com
1 Jun 2023
Hi Deirdre, We're sorry to see you have left us a 3 star service review and that you are not 100% happy with your bedding. I agree that the printing of the text isn't for everyone, but this is part of the design, and I'm sorry you are not happy with it. I am glad to read that delivery to Australia was very prompt though :) If we can be of any further help, please email us at info@beddingandbeyond.com. Regards The Team at Bedding & Beyond.
27 Nov 2023
 Verified review
Very good communication, delivery was spot on. No delays. Good communication. Can't comment on mattress just yet as I'm waiting for it to go back to shape but seemed really comfy when I quickly laid on it.
Report review
Answer by beddingandbeyond.com
27 Nov 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
20 Dec 2023
 Verified review

Excellent service

Needed to check some product details before buying and was able to speak with a rep immediately, who gave me the right information. Package turned up a day or two later, as described. Excellent service.
Report review
Answer by beddingandbeyond.com
20 Dec 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
4 Jul 2023
 Verified review
Quick delivery,items all as pictured on website. Only downside was no email confirmation or tracking. I did manage to get the tracking number very quickly via customer services.
Report review
Answer by beddingandbeyond.com
4 Jul 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
5 Jan 2024
 Verified review

Matching curtains

Bought these curtains to go with matching bed linen for my grandson’s room. He loves them.
Report review
Answer by beddingandbeyond.com
8 Jan 2024
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
31 May 2023
 Verified review
Excellent service delivered with a smile and a by return replacement for a missing item.
Report review
Answer by beddingandbeyond.com
1 Jun 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
12 Nov 2023
 Verified review
Ready bed arrived in good time. Will definitely recommend and use again.
Report review
Answer by beddingandbeyond.com
20 Nov 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
4 Sept 2023
 Verified review
Never bought anything before from this shop but delivery was quick
Report review
Answer by beddingandbeyond.com
5 Sept 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
23 Nov 2023
 Verified review
Product looks really good. Haven't assembled yet, Xmas present
Report review
Answer by beddingandbeyond.com
23 Nov 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
RF
20 Dec 2023
 Verified review

Product as described.

Product arrived as stated and was as described. No problems
Report review
Answer by beddingandbeyond.com
20 Dec 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
22 Dec 2023
 Verified review
Great product at a great price. Fast delivery too.
Report review
Answer by beddingandbeyond.com
22 Dec 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond
4 Jul 2023
 Verified review
Items as seen on website. Speedy delivery.
Report review
Answer by beddingandbeyond.com
4 Jul 2023
Thank you so much for your positive review, we really appreciate it. We look forward to you shopping with us again soon. Regards The Team at Bedding & Beyond