beddingandbeyond.comReviews:
46 reviews in the last 12 months1,300 total reviews
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Top positive review
13 Jul 2023
Verified review
Lovely bedding and came super quick, I ordered the space bedding for my 3 year olds new single bed, had toddler one with matching curtains.
And ordered the 5 piece animal bedding starter kit for my newborns room.
Both great quality 👍🏼
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Top negative review
3 Apr 2024
Verified review
I really like that they offer international shipping, however, I had a lot of issues with getting a customer service response in a timely manner. I received no email confirmation of the order, no shipping confirmation, and it took several days to receive a reply and two attempts for a correct tracking information. If these small issues improve, then the overall rating should be a five star. I am happy though that this is a legitimate company who does provide a service within their means. Thank you
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Reviews for beddingandbeyond.com
3 Apr 2024
Verified review
Nice products, shipped fast, customer service needs a little improvement
I really like that they offer international shipping, however, I had a lot of issues with getting a customer service response in a timely manner. I received no email confirmation of the order, no shipping confirmation, and it took several days to receive a reply and two attempts for a correct tracking information. If these small issues improve, then the overall rating should be a five star. I am happy though that this is a legitimate company who does provide a service within their means. Thank you
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Answer by beddingandbeyond.com
4 Apr 2024
Hi,
We're sorry to see you have left us a 3 star service review and that you are not happy with the communication provided.
You should have received an order confirmation email, as well as customer service emails, possibly they went into your junk mail folder?
Sorry again for any inconvenience caused.
If we can be of any further help, please email us at info@beddingandbeyond.com.
Regards The Team at Bedding & Beyond.
29 Mar 2024
Verified review
I can not review this item as I never received one
I got on line purchased it paid for it then to get an email to say they had no stock and didn’t know when stock was going to renew so got refunded
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Answer by beddingandbeyond.com
2 Apr 2024
Hi Carol,
We're sorry to see you have left us a 1 star service review and that your order may not have arrived.
I can see you have already been fully refunded for this.
If we can be of any further help, please email us at info@beddingandbeyond.com.
Regards The Team at Bedding & Beyond.
27 Jan 2024
Verified review
Never received any email confirmation of order or payment, just a tracking details almost a week after the order was placed, which made me very concerned. I had to call the company from the ROI to UK, which cost me a lot of money to be told I should have got a confirmation email and to wait for the tracking email instead. Products are fine though, just the customer service was lacking and communication very poor.
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Answer by beddingandbeyond.com
30 Jan 2024
Hi Amanda,
We're sorry to see you have left us a 3 star service review and that you didn't receive an order confirmation email.
I have checked and our systems appear to be working correctly. Possibly your order confirmation email went into your junk mail folder? It's always best to check these.
If we can be of any further help, please email us at info@beddingandbeyond.com.
Regards The Team at Bedding & Beyond.
15 Jan 2024
Verified review
I wasn't happy with the bed frame as there's a little bit of damage on it and a cracked on the frame very disappointed
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Answer by beddingandbeyond.com
16 Jan 2024
Hi Nafisah,
We're sorry to see you have left us a 1 star service review and that your Toddler Bed may have arrived damaged
I cannot see that you have contacted us about this prior to leaving this feedback which I would always recommend as we are here to help.
I have therefore asked a member of our Customer Service team to contact you today and resolve this.
If we can be of any further help, please email us at info@beddingandbeyond.com.
Regards The Team at Bedding & Beyond.
1 Jun 2023
Verified review
Writing on pillowcases very shabby.
I like the design but the printing on the pillowcase “Bee kind” is terrible, such a shame as everything arrived very promptly to Australia and duvet covers are fine. I think you should check your supplier as very shabby work on cases.
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Answer by beddingandbeyond.com
1 Jun 2023
Hi Deirdre,
We're sorry to see you have left us a 3 star service review and that you are not 100% happy with your bedding.
I agree that the printing of the text isn't for everyone, but this is part of the design, and I'm sorry you are not happy with it.
I am glad to read that delivery to Australia was very prompt though :)
If we can be of any further help, please email us at info@beddingandbeyond.com. Regards The Team at Bedding & Beyond.
16 May 2023
Verified review
Not as great as I thought it would be
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Answer by beddingandbeyond.com
16 May 2023
Hi Debbie,
We're sorry to see you have left us a 3 star service review and that you are not 100% happy with your order.
I cannot see that you have contacted us prior to leaving this review, which I would always recommend as we are here to help.
If we can be of any further help, please email us at info@beddingandbeyond.com. Regards The Team at Bedding & Beyond.
24 Nov 2023
Verified review
You can improve by shipping the items purchased.
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Answer by beddingandbeyond.com
24 Nov 2023
Hi Victoria,
We're sorry to see you have left us a 1 star service review and that the items you wanted were too large to send to your address in the USA.
We did correspond with you regarding this and you have been fully refunded.
Sorry again for any inconvenience caused.
If we can be of any further help, please email us at info@beddingandbeyond.com. Regards The Team at Bedding & Beyond.