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stonerefurb.co.uk
Reviews:

305 reviews in the last 12 months800 total reviews  

4.82
Excellent
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Top positive review

4 Sept 2023
 Verified review
Love that the descriptions are accurate and items in really good condition on arrival. Prices can be very reasonable, especially if there's a sale but you have to know your stuff to see if it's a bargain or not. Contact could be a lot better and can sometimes not get a response from website messages which is disappointing.
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Top negative review

12 Sept 2023
 Verified review
Stone refurb are all to happy to take your money, but as to their so-called tech support it would appear nearly non existent. No follow up calls even when they say they will call. After buying an 'A' rated pc from them, it died four days later. Not good enough for what was meant to be a basically new pc. When it came back it was minus a power cable (more expense). I wouldn't recommend them to anybody
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Reviews for stonerefurb.co.uk

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6 Jun 2023
 Verified review
Rapid delivery of an excellent product. In addition I made an error in the ordering process that was quickly and efficiently put right
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Answer by stonerefurb.co.uk
16 Jun 2023
Hi Andrew, we're delighted to hear we could quickly rectify any issues you had, so you were then able to enjoy your desired product in no time! Fantastic.
6 Jun 2023
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Answer by stonerefurb.co.uk
16 Jun 2023
Hi Ray, thanks for this fantastic 5 Star review!
6 Jun 2023
 Verified review

Lovely laptop, upgraded to the spec I wanted.

A good range of equipment at good prices. The condition of the laptop I bought was 'b' but appeared brand new. Minor quibbles: a) The laptop I received had a US keyboard layout. This is the physical keyboard layout, not the Windows settings. No problem for me, it may has been in the product description but I did not notice it. b) The Dell Bluetooth driver was not installed, plus all the Dell drivers for BIOS etc were out of date. A trip to the Dell support site sorted this out.
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Answer by stonerefurb.co.uk
16 Jun 2023
Hi Roger, we really appreciate your feedback and we're grateful to you for bringing these points to our attention. This will be fed back to our team and looked into for the future. We hope you enjoy your new laptop!
6 Jun 2023
 Verified review
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Answer by stonerefurb.co.uk
16 Jun 2023
Thanks for the lovely 5 Stars Alistair!
6 Jun 2023
 Verified review
Great website easily found a laptop . Inexpensive . Arrived quickly in good condition . I’ve bought before . Very happy with purchase
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Answer by stonerefurb.co.uk
16 Jun 2023
Hi Julie, thanks so much for taking some time out to write us this lovely 5 Star review! As a returning customer we really appreciate your feedback and we're delighted your experience has been so efficient and positive.
3 Jun 2023
 Verified review
I got a much more powerful Lap Top for less money than brand new. I have had it a couple of months and it still works perfectly.
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Answer by stonerefurb.co.uk
16 Jun 2023
Thanks for that amazing 5 Star review Martin, we're so happy we could help you find a great value for money Laptop!
2 Jun 2023
 Verified review
The equipment is good and matches the rating.
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Answer by stonerefurb.co.uk
16 Jun 2023
Thanks for giving us a review Godfrey, we're happy to hear every was as described.
2 Jun 2023
 Verified review
Computer I ordered works well also got sent a Wi-Fi extender I didn’t order so a win for me
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Answer by stonerefurb.co.uk
16 Jun 2023
Fantastic Shaun, we're delighted to hear how happy you are with your purchase. - That's a win for us too!
1 Jun 2023
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Answer by stonerefurb.co.uk
16 Jun 2023
Thanks for that 5 Star review John!
1 Jun 2023
 Verified review
Great service. Fast post . Good communication
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Answer by stonerefurb.co.uk
16 Jun 2023
That's wonderful to hear Mahesh, thanks so much for taking the time to write us a review!
16 May 2023
 Verified review
As described Works well Quick delivery Would use again
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16 May 2023
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15 May 2023
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15 May 2023
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15 May 2023
 Verified review
Was pleased with the speedy delivery and am happy with the computer.
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