stonerefurb.co.uk

Reviews:

Quick delivery, great price

Love that the descriptions are accurate and items in really good condition on arrival. Prices can be very reasonable, especially if there's a sale but you have to know your stuff to see if it's a bargain or not. Contact could be a lot better and can sometimes not get a response from website messages which is disappointing.

I particularly like how well-packaged the unit was. Although DPD couriers handled it very well, I think it could've withstood a minor drop. It used some unusual shaped cushioning, moulded to the exact sizes of both the unit and the shipping container. As such, it's probably reusable for cushioning different equipment, during reorganising storage etc. I also liked how the unit worked instantly upon being powered up etc. That should be normal, but it's still always nice when products behave. I think they could improve with giving customers an estimated despatch date, rather than having to dig around in the FAQs for the info. They also had a glitch logging in to my account: First try produced random/irrelevant error messages, but if I ignored those and clicked the login button a second time, that succeeded. The only gripes I could find are minor, and they sold me a high-spec product at a very low price.

I love using StoneRefurb great prices and there kit is always packaged well. There gaming machines are brilliant for teens who want to start gaming as the graphics card are good enough for fornite/COD/Fifa etc just avoid anything that has xx30 series graphics card(ideally for minecraft or very basic gaming) where possible go as high as you can afford gtx xx50+ are good but a rtx ×× 40+ will give you more years and better graphics. Don't forget to sign up on email and get 10% off first order and you can use to topcashback for little something back as well. I haven't need there customer service yet so all good so far I have been a repeat customer and will remain and highly recommend them. keep the good work up fellas

The computer and monitor that I bought seemed excellent value for money and seem to work well. The two things that could be improved, a bit more information on the types of sockets on computer and monitor as I ended up ordering the wrong lead. Secondly it was a bit of a battle getting a vat receipt. I sent a message via the website and got no response, I also left a voice message with no response. When I did finally speak to somebody she was very helpful and sent the receipt immediately. I would use stone refurb again and recommend to other as they are such excellent value!

A good range of equipment at good prices. The condition of the laptop I bought was 'b' but appeared brand new. Minor quibbles: a) The laptop I received had a US keyboard layout. This is the physical keyboard layout, not the Windows settings. No problem for me, it may has been in the product description but I did not notice it. b) The Dell Bluetooth driver was not installed, plus all the Dell drivers for BIOS etc were out of date. A trip to the Dell support site sorted this out.

I found the website easy to navigate and to find what I was interested in however there was limited information on the individual laptops I was looking at e.g. there were 2 Dell laptops of different models but there was no information on how they were different so it was difficult to choose which one to buy....I had to guess. So overall the experience was good but they lack attention to detail and that is important to me.

Purchased a refurbished mini-computer which arrived well packaged within a short delivery window. Great purchase which worked first-time out of the box. There was no documentation or ‘quick start’ information provided which may be a problem for customers with little experience or technical knowledge. However, I would definitely recommend this supplier and will no doubt use them again in the future.

I've had Stone Refurb on my list of potential suppliers for quite some time, but it's only been now that I've had a need to use them. And wow, I was not disappointed. Not only did they have a system available at a great price that fitted my needs perfectly, it was dispatched and delivered way ahead of the estimates. Everything so far has been fantastic and I'll definitely be using them again.

Customer service was brilliant. My original choice of laptop didn't pass the pre-posting check-up. They emailed me immediately, found another laptop of the same make and model but with a few scratches on the lid. This was slightly cheaper than the first item, so they refunded me the difference. Very pleasant to deal with. Efficient and honest.

The quick and efficient service about any matter important to me regarding purchasing or technical. The assurance given about resolving any snag arousing about guarantees, difficulties encountered or breakdowns, this is essential to keep it in mind all the time to give prospective customers confidence to decide whether to buy or not.

Ordered a refurbished Dell laptop that was at a fantastic price. It was advertised as “C Grade” but when I received it, I was surprised that it was in great condition…nothing like a “C Grade” imho. Quick delivery too and very well packaged. Would highly recommend Stone for your next purchase!

Laptop arrived promptly but isn't configured properly. Tech response was via email and very slow. After several days they agreed to arrange pick up. Once I left a two star review here it was all very quick and within 5 days we had a working laptop back with us. Thanks for accelerating It!

The original computer I wanted turned out to be faulty and was not dispatched, Stone allowed me a replacement that was more expensive at no extra charge and super fast delivery. Very impressed all in all I got a 2019 dell laptop that retailed for over £1200 for £250 and it works a treat.

Ordered a laptop and unfortunately on test it had failed so the emailed offering either money back or more expensive laptop at the price I paid. Took that one and couldn’t believe how good it was for the money we paid, Grandaughter loved it and ideal for her collage work.

The HP EliteOne G3 800 I bought was above and beyond what I expected for the price. Also some propriety HD mounting screws were not included, when I asked for them and offered to pay the postage they were sent the following day with no charge. Brilliant service.

My second order with this company and the Lenovo ThinkPad T490s I received was in excellent condition. I got them to upgrade the SSD to save me time cloning a new larger one. They are now my go to company form refurb needs. Efficient, polite and professional.

Ordering was really easy online, for a grade b the laptop was spotless, I can't see why it was grade b. Delivery excellent. All round a really good service bring technology on lower budget and saving loads of really useable tech from the scrap heap.

Used this company several times. Products are excellent as is ordering. Only concern is that a discount is offered once you purchase from them. Not many people will be ordering a couple of weeks later. And seniors discount is slightly confusing.