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Top positive review
4 Sept 2023
Verified review
Love that the descriptions are accurate and items in really good condition on arrival. Prices can be very reasonable, especially if there's a sale but you have to know your stuff to see if it's a bargain or not. Contact could be a lot better and can sometimes not get a response from website messages which is disappointing.
Stone refurb are all to happy to take your money, but as to their so-called tech support it would appear nearly non existent. No follow up calls even when they say they will call. After buying an 'A' rated pc from them, it died four days later. Not good enough for what was meant to be a basically new pc. When it came back it was minus a power cable (more expense). I wouldn't recommend them to anybody
the rubber feet/strips that conceal the case screws are hanging off .
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Answer by stonerefurb.co.uk
9 Nov 2023
Hi Steve, we're sorry to hear the appearance of your unit was not as you'd expected, it is dependent on what Grade device you purchased. We're always available for help and advice, and you can return any device if it's still within the warranty / returns policy terms and conditions. Please contact our Support Team if you haven't already done so, on: 01785 786783 or email them directly at support@stonegroup.co.uk and they will be more than happy to assist you.
14 Jul 2023
Verified review
On problems here attack at pc at not Wi-Fi.
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Answer by stonerefurb.co.uk
25 Jul 2023
Hi there Ramzi, we're sorry to hear you've run into some issues with your WiFi. We would really like to have a look into this for you. Please could you get in contact with us, so we can help solve any problems for you. We're always available for help and advice, and you can return any device if it's still within the warranty / returns policy terms and conditions. Thank you.
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