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stonerefurb.co.uk
Reviews:

304 reviews in the last 12 months804 total reviews  

4.82
Excellent
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Top positive review

4 Sept 2023
 Verified review
Love that the descriptions are accurate and items in really good condition on arrival. Prices can be very reasonable, especially if there's a sale but you have to know your stuff to see if it's a bargain or not. Contact could be a lot better and can sometimes not get a response from website messages which is disappointing.

Top negative review

12 Sept 2023
 Verified review
Stone refurb are all to happy to take your money, but as to their so-called tech support it would appear nearly non existent. No follow up calls even when they say they will call. After buying an 'A' rated pc from them, it died four days later. Not good enough for what was meant to be a basically new pc. When it came back it was minus a power cable (more expense). I wouldn't recommend them to anybody
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Reviews for stonerefurb.co.uk

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1 Dec 2023
 Verified review
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Answer by stonerefurb.co.uk
19 Dec 2023
Hi Martin, thank you for taking the time to review our services and for those lovely 5 Stars!
1 Dec 2023
 Verified review
Great service
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Answer by stonerefurb.co.uk
19 Dec 2023
We're so happy to hear you've received such great service each from us. Thanks for taking the time to write us a review James and for those 5 Stars!
28 Nov 2023
 Verified review
Ordering good and a very speedy delivery bought as a Christmas Present so hasn’t been used as yet.
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Answer by stonerefurb.co.uk
1 Dec 2023
We really appreciate your feedback and we're delighted to hear your experience has been so positive, Mike. Please make sure to check everything powers up and is ready, rather than leaving it until Christmas Day! 🎄Thank you so much for this lovely review and we hope you have a wonderful Christmas!
28 Nov 2023
 Verified review
Quick delivery amazing product at a great price what more can anyone expect.
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Answer by stonerefurb.co.uk
1 Dec 2023
3 for 3, we can't do better than that! Thanks so much for this lovely 5 Star review Ronald. We hope you're enjoying your tech.
26 Nov 2023
 Verified review

:)

Quick delivery. Item in perfect condition
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Answer by stonerefurb.co.uk
1 Dec 2023
Thanks Thomas, it's good to know we're getting things right. Thanks for taking the time to write us this excellent review and for those 5 lovely Stars! 😊
24 Nov 2023
 Verified review
Bought a refurbished Dell laptop, very pleased with the condition. I ordered memory and OS upgrades to prolong usable life, very easy process.
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Answer by stonerefurb.co.uk
1 Dec 2023
It's wonderful to hear that your customer experience was so smooth and positive, from start to finish! We hope you enjoy your new Dell laptop and appreciate your review and those 5 Stars, Keith.
24 Nov 2023
 Verified review

A satisfactory & pleasing experience

I particularly like how well-packaged the unit was. Although DPD couriers handled it very well, I think it could've withstood a minor drop. It used some unusual shaped cushioning, moulded to the exact sizes of both the unit and the shipping container. As such, it's probably reusable for cushioning different equipment, during reorganising storage etc. I also liked how the unit worked instantly upon being powered up etc. That should be normal, but it's still always nice when products behave. I think they could improve with giving customers an estimated despatch date, rather than having to dig around in the FAQs for the info. They also had a glitch logging in to my account: First try produced random/irrelevant error messages, but if I ignored those and clicked the login button a second time, that succeeded. The only gripes I could find are minor, and they sold me a high-spec product at a very low price.
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Answer by stonerefurb.co.uk
1 Dec 2023
Thanks Rob, 5 Stars, fantastic! It's great to know your unit arrived well packaged and powered up instantly. Rest assured, you can find all delivery information on our website here: https://www.stonerefurb.co.uk/delivery thanks for taking the time to write us this review. 🤝
21 Nov 2023
 Verified review

Excellent service and refurbished computer

Excellent service, fast delivery and above all, a very good refurb desktop, well within a modest budget of under £150
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Answer by stonerefurb.co.uk
1 Dec 2023
Hi John, that's some fantastic feedback. We're delighted to hear you got a great deal on some bargain tech, it looks great! Thanks for leaving a review and for those 5 Stars! 👏
21 Nov 2023
 Verified review

Long time admirer, first time purchaser

I've had Stone Refurb on my list of potential suppliers for quite some time, but it's only been now that I've had a need to use them. And wow, I was not disappointed. Not only did they have a system available at a great price that fitted my needs perfectly, it was dispatched and delivered way ahead of the estimates. Everything so far has been fantastic and I'll definitely be using them again.
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Answer by stonerefurb.co.uk
1 Dec 2023
We didn't know we had a secret admirer!! It's great to welcome you as a first time customer Chris and we hope to help you again in the future. It's wonderful to hear you've had such a great experience and you've got fixed up with a good value option that ticks all your boxes. Thank you so much for taking the time to write this lovely review and for those 5 stars! Magic 🌟😊
19 Nov 2023
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Answer by stonerefurb.co.uk
21 Nov 2023
Hi Peter, thank you for taking the time to give us a review and for those lovely 5 Stars.
18 Nov 2023
 Verified review
Product was as described and in excellent condition with very prompt delivery.
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Answer by stonerefurb.co.uk
21 Nov 2023
Hi Anthony, we're so happy to hear your experience was so streamlined and that we could help get you the deal you were looking for on some bargain tech. Thanks for taking the time to write this excellent review and let us know your thoughts, it's greatly appreciated. We look forward to helping you again in future! 😊🤝
17 Nov 2023
 Verified review

Sensible price and excellent service .

A very decent price , and goods arrived promptly and as described on the website . This is the first PC i have purchased that was "used " but the 12 month warranty means i barely had to think about it .
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Answer by stonerefurb.co.uk
21 Nov 2023
Hi Jack, thank you for taking the time to write us a review and for those 5 Stars. We're so happy we could help get you the deal you were looking for and peace of mind; knowing you're in safe hands and where you stand with our 12 month warranty. 🤝
17 Nov 2023
 Verified review
Good customer service. Solved issues very quickly.
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Answer by stonerefurb.co.uk
21 Nov 2023
Hi Mohammed, thanks for explaining that even if there is an issue we're happy to get it sorted. We're glad contacting us went so smoothly for you and we hope you enjoy your new bargain tech! 😊
15 Nov 2023
 Verified review
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Answer by stonerefurb.co.uk
16 Nov 2023
5 Stars, fantastic! Thanks so much Chris. 😊
14 Nov 2023
 Verified review
Cheap and Amazing conditions
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Answer by stonerefurb.co.uk
15 Nov 2023
Thanks Abdirizak, we appreciate your feedback on our services. We're delighted you found your unit in amazing condition and that you bagged yourself a bargain!
14 Nov 2023
 Verified review
All wrapped up well. Quick service. Very pleased.
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Answer by stonerefurb.co.uk
15 Nov 2023
We're happy to hear how pleased you are Susan, and thank you very much for taking the time to write a review and those 5 lovely Stars! 🌟🌟🌟🌟🌟
13 Nov 2023
 Verified review
Very prompt delivery. Product as advertised.
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Answer by stonerefurb.co.uk
13 Nov 2023
Thanks so much for your feedback James and those 5 Stars! We're happy to hear you found what you were looking for and it arrived for you promptly! 🚚📦
12 Nov 2023
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Answer by stonerefurb.co.uk
13 Nov 2023
5 Stars! That's lovely, thanks so much Ian. 👍
10 Nov 2023
 Verified review

Great value PC that runs fast and quiet. Very happy customer!

Good range of refurbished PCs and great that you can customise them. Ordered mine new to me PC and it was delivered really quickly. Runs really well, quiet and fast, and all at a great price. Very happy with it.
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Answer by stonerefurb.co.uk
13 Nov 2023
Hi Mark, that's fantastic to hear! We're so glad you've enjoyed the options our range offers and found yourself a bargain deal on some great new tech. Thank you for taking the time to let us know your thoughts on our service and for those 5 Stars!
10 Nov 2023
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Answer by stonerefurb.co.uk
10 Nov 2023
Hi Brendan, thanks for leaving a review and those lovely 5 Stars!