stonerefurb.co.uk- Logo - reviews

stonerefurb.co.uk
Reviews:

305 reviews in the last 12 months800 total reviews  

4.82
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

4 Sept 2023
 Verified review
Love that the descriptions are accurate and items in really good condition on arrival. Prices can be very reasonable, especially if there's a sale but you have to know your stuff to see if it's a bargain or not. Contact could be a lot better and can sometimes not get a response from website messages which is disappointing.

Top negative review

12 Sept 2023
 Verified review
Stone refurb are all to happy to take your money, but as to their so-called tech support it would appear nearly non existent. No follow up calls even when they say they will call. After buying an 'A' rated pc from them, it died four days later. Not good enough for what was meant to be a basically new pc. When it came back it was minus a power cable (more expense). I wouldn't recommend them to anybody
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for stonerefurb.co.uk

Filter
Sort by  
Latest first
14 Jun 2023
 Verified review
Slight technical issues when pc arrived. Had to personally reinstall windows 10 as was corrupted on delivery, but a technician was helpful over the phone and now pc is working fine
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Thanks for your feedback Luke, and glad we could get that all sorted for you over the phone. Now you're all up and running, great news!
8 Jun 2023
 Verified review
I recently placed my second order with Stone Refurb and similar to the first a few weeks back, the whole ordering and receipt of the items was excellent.
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Fantastic John! We're happy to have been of assistance to you for a second time and delighted to hear how streamlined the whole process was for you. Thanks so much for writing a 5 Star review for us.
7 Jun 2023
 Verified review
the chap i dealt with was called Steven very helpful knowledgeable ,told me what i needed to know and my computer works very well, would defiantly use stone refurb again
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Brilliant news there George! We hope to help you again in future and appreciate you taking the time to write this lovely review.
7 Jun 2023
 Verified review
Excellent service and delivery
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Hi George, that's fantastic to hear! We're so pleased and really appreciate your lovely feedback!
7 Jun 2023
 Verified review
great
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Thanks Lorraine, for this 5 Star review.
7 Jun 2023
 Verified review
Good customer service provided and product exceeded requirements.
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
That's so great to hear Chris, we aim to please! Thanks for this lovely 5 Star review!
7 Jun 2023
 Verified review
Item as described and came very quickly. Would definitely recommend and use again if I need to. Thank you.
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Thanks so much Joshua, we really appreciate your lovely feedback! We look forward to helping you find the perfect purchase again in future.
6 Jun 2023
 Verified review
Super range, fast service, sharp prices
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Thanks Robert, it's so great to hear we're ticking all the boxes for you there! Thanks for this lovely review.
6 Jun 2023
 Verified review
Laptop was better than rated and the delivery was fast, even though the packaging was damaged the laptop is unmarkes
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Thanks so much for your feedback Lee, and those fabulous 5 Stars! We're so happy to hear you were delighted with your purchase.
6 Jun 2023
 Verified review
Snappy delivery and the refurb was as describe.
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Thanks for the 5 Stars Brendon, we're glad you had an apt and snappy experience!
6 Jun 2023
 Verified review
Rapid delivery of an excellent product. In addition I made an error in the ordering process that was quickly and efficiently put right
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Hi Andrew, we're delighted to hear we could quickly rectify any issues you had, so you were then able to enjoy your desired product in no time! Fantastic.
6 Jun 2023
 Verified review
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Hi Ray, thanks for this fantastic 5 Star review!
6 Jun 2023
 Verified review

Lovely laptop, upgraded to the spec I wanted.

A good range of equipment at good prices. The condition of the laptop I bought was 'b' but appeared brand new. Minor quibbles: a) The laptop I received had a US keyboard layout. This is the physical keyboard layout, not the Windows settings. No problem for me, it may has been in the product description but I did not notice it. b) The Dell Bluetooth driver was not installed, plus all the Dell drivers for BIOS etc were out of date. A trip to the Dell support site sorted this out.
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Hi Roger, we really appreciate your feedback and we're grateful to you for bringing these points to our attention. This will be fed back to our team and looked into for the future. We hope you enjoy your new laptop!
6 Jun 2023
 Verified review
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Thanks for the lovely 5 Stars Alistair!
6 Jun 2023
 Verified review
Great website easily found a laptop . Inexpensive . Arrived quickly in good condition . I’ve bought before . Very happy with purchase
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Hi Julie, thanks so much for taking some time out to write us this lovely 5 Star review! As a returning customer we really appreciate your feedback and we're delighted your experience has been so efficient and positive.
3 Jun 2023
 Verified review
I got a much more powerful Lap Top for less money than brand new. I have had it a couple of months and it still works perfectly.
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Thanks for that amazing 5 Star review Martin, we're so happy we could help you find a great value for money Laptop!
2 Jun 2023
 Verified review
The equipment is good and matches the rating.
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Thanks for giving us a review Godfrey, we're happy to hear every was as described.
2 Jun 2023
 Verified review
Computer I ordered works well also got sent a Wi-Fi extender I didn’t order so a win for me
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Fantastic Shaun, we're delighted to hear how happy you are with your purchase. - That's a win for us too!
1 Jun 2023
 Verified review
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
Thanks for that 5 Star review John!
1 Jun 2023
 Verified review
Great service. Fast post . Good communication
Report review
Answer by stonerefurb.co.uk
16 Jun 2023
That's wonderful to hear Mahesh, thanks so much for taking the time to write us a review!