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stonerefurb.co.uk
Reviews:

304 reviews in the last 12 months804 total reviews  

4.82
Excellent
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Top positive review

4 Sept 2023
 Verified review
Love that the descriptions are accurate and items in really good condition on arrival. Prices can be very reasonable, especially if there's a sale but you have to know your stuff to see if it's a bargain or not. Contact could be a lot better and can sometimes not get a response from website messages which is disappointing.

Top negative review

12 Sept 2023
 Verified review
Stone refurb are all to happy to take your money, but as to their so-called tech support it would appear nearly non existent. No follow up calls even when they say they will call. After buying an 'A' rated pc from them, it died four days later. Not good enough for what was meant to be a basically new pc. When it came back it was minus a power cable (more expense). I wouldn't recommend them to anybody
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Reviews for stonerefurb.co.uk

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19 Jul 2023
 Verified review

Really good tech on a budget

Ordering was really easy online, for a grade b the laptop was spotless, I can't see why it was grade b. Delivery excellent. All round a really good service bring technology on lower budget and saving loads of really useable tech from the scrap heap.
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Answer by stonerefurb.co.uk
26 Jul 2023
We're delighted to hear you had such a streamlined service and the unit was better than expected. :) It's wonderful you got yourself a good deal on some bargain tech and it arrived in a timely fashion. Brilliant! And we completely agree that's why we will continue our commitment to be Zero to Landfill and to be single use plastic free. Through small changes from carefully designing our packaging to supporting local communities and working together to reduce our carbon footprint, we can take big steps to Making a Digital Difference and reducing waste. Thanks so much for the review and 5 Stars William!
15 Jul 2023
 Verified review
The laptop was rated C, I can't see a mark on it. It functions and looks as new, very pleased.
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Answer by stonerefurb.co.uk
26 Jul 2023
Thanks Peter, we appreciate your feedback and the 5 Stars. We're delighted you found your unit in even better condition than rated, brilliant! It's always great when things are better than expected. :)
14 Jul 2023
 Verified review
On problems here attack at pc at not Wi-Fi.
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Answer by stonerefurb.co.uk
25 Jul 2023
Hi there Ramzi, we're sorry to hear you've run into some issues with your WiFi. We would really like to have a look into this for you. Please could you get in contact with us, so we can help solve any problems for you. We're always available for help and advice, and you can return any device if it's still within the warranty / returns policy terms and conditions. Thank you.
14 Jul 2023
 Verified review
Excellent goods and service, would recommend
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Answer by stonerefurb.co.uk
26 Jul 2023
Hi Barrie, thank you for taking the time to write us a review and for those 5 Stars. We're so glad you had an excellent experience with us!
14 Jul 2023
 Verified review
Ordered a refurbished Dell laptop that was at a fantastic price. It was advertised as “C Grade” but when I received it, I was surprised that it was in great condition…nothing like a “C Grade” imho. Quick delivery too and very well packaged. Would highly recommend Stone for your next purchase!
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Answer by stonerefurb.co.uk
26 Jul 2023
Hi Martin, that's fantastic to hear! We really appreciate your kind words and that lovely recommendation. Thank you for taking the time to let us know your thoughts on our service and for those 5 Stars! :)
MP
14 Jul 2023
 Verified review
Excellent customer wishes, excellent products, very competitive prices
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Answer by stonerefurb.co.uk
26 Jul 2023
We're delighted to hear you got a great deal and had such a positive customer experience. Thanks so much for the review and 5 Stars Michael!
14 Jul 2023
 Verified review
Good price and prompt free delivery. Product, for a grade C refurb, was in excellent visual condition with no screen marking or faults. The battery performance appears to be about right for the age of the laptop.
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Answer by stonerefurb.co.uk
26 Jul 2023
Thanks for this evaluation of our services Allan and those 5 Stars, fantastic! We're so happy we could help get you the laptop you were looking for.
14 Jul 2023
 Verified review
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Answer by stonerefurb.co.uk
25 Jul 2023
Hi Martin, thanks for those lovely 5 Stars! :)
14 Jul 2023
 Verified review

Excellent value and customer service

Excellent value and fantastic customer service.
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Answer by stonerefurb.co.uk
25 Jul 2023
We're glad to hear it Tom, and thank you very much! We appreciate your review and 5 lovely Stars!
14 Jul 2023
 Verified review
PC came securely wrapped and on the first date of the estimated delivery date. Very good condition, and pleased with purchase.
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Answer by stonerefurb.co.uk
25 Jul 2023
Thank you for this lovely review and those 5 Stars, Jim. It's wonderful to hear that your customer experience was so smooth and positive, from start to finish! We hope you enjoy your PC. :)
12 Jul 2023
 Verified review

Overall,

Competitive prices, quick delivery and excellent customer services.
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Answer by stonerefurb.co.uk
25 Jul 2023
Hi Nick, it's good to know we're getting things right. Thanks for taking the time to write us this concise and informative review, with 5 Stars! :)
12 Jul 2023
 Verified review
Absolutely brilliant - so pleased with the laptop! It looks and acts like brand new - would give them 10 stars if I could:)
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Answer by stonerefurb.co.uk
25 Jul 2023
Wow, thanks Elysia - 10 Stars! We really appreciate this informative review of our services and products. We're delighted you found just what you were looking for and in 'like new' condition, brilliant! :)
11 Jul 2023
 Verified review
Product in very good condition, service excellent.
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Answer by stonerefurb.co.uk
25 Jul 2023
Hi Simon, thanks for this lovely 5 Star review! We're so happy to hear you've had an excellent experience. We hope to see you again in future!
11 Jul 2023
 Verified review
Simple to choose an economical quality product Checked and refurbished
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Answer by stonerefurb.co.uk
25 Jul 2023
Hi David, that's so wonderful to hear! Thank you for taking the time to write us a review and for those 5 Stars.
11 Jul 2023
 Verified review
Good price, and decent spec, arrive quickly too
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Answer by stonerefurb.co.uk
25 Jul 2023
3 for 3, we can't do better than that! Thanks so much for this lovely 5 Star review Paul. We hope you're enjoying your tech.
11 Jul 2023
 Verified review
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Answer by stonerefurb.co.uk
25 Jul 2023
Thanks for this lovely 5 Star review Aron!
11 Jul 2023
 Verified review

As described, very happy

As described, great price, fast shipment. What’s not to like.
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Answer by stonerefurb.co.uk
25 Jul 2023
Thank you for this lovely 5 Star review Seb, we're so happy to hear you found a unit that suits your needs, was a price friendly option and arrived in a timely manner. :)
11 Jul 2023
 Verified review
Bought for my young granddaughter. She was over the moon with it.
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Answer by stonerefurb.co.uk
25 Jul 2023
Aw that's brilliant to hear Sophie, we're so glad your granddaughter was over the moon! Thanks for writing us a review and those 5 Stars!
10 Jul 2023
 Verified review

Great

Very happy with the laptop. Exactly as described. Shipping was very fast also
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Answer by stonerefurb.co.uk
25 Jul 2023
Hi Luke, fantastic! We're happy, you're happy! We're so glad you had such a speedy and positive service from us. Thank you for taking the time to write us a review and for those lovely 5 Stars. :)
8 Jul 2023
 Verified review
Great fast service all the items I have bought over the years were as described or better can’t think of any improvements
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Answer by stonerefurb.co.uk
25 Jul 2023
Such high praise indeed there Arthur, thank you so much for this amazing 5 Star review. We really appreciate your feedback and we're delighted to hear your experiences have been so streamlined.