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stonerefurb.co.uk
Reviews:

304 reviews in the last 12 months804 total reviews  

4.82
Excellent
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Top positive review

4 Sept 2023
 Verified review
Love that the descriptions are accurate and items in really good condition on arrival. Prices can be very reasonable, especially if there's a sale but you have to know your stuff to see if it's a bargain or not. Contact could be a lot better and can sometimes not get a response from website messages which is disappointing.

Top negative review

12 Sept 2023
 Verified review
Stone refurb are all to happy to take your money, but as to their so-called tech support it would appear nearly non existent. No follow up calls even when they say they will call. After buying an 'A' rated pc from them, it died four days later. Not good enough for what was meant to be a basically new pc. When it came back it was minus a power cable (more expense). I wouldn't recommend them to anybody
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Reviews for stonerefurb.co.uk

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7 Jul 2023
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Answer by stonerefurb.co.uk
25 Jul 2023
5 Stars Graham, fantastic! Thanks for leaving a review. :)
5 Jul 2023
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Answer by stonerefurb.co.uk
25 Jul 2023
A 5 Star experience, happy days! Thanks for the review Thomas. :)
4 Jul 2023
 Verified review
Fan did not function. Comes up quite clearly with the malfunction at boot. Looks like not refurbed/checked, but just passed on. Luckily only needed for extremely short sessions, so not returned. But disappointing
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Answer by stonerefurb.co.uk
25 Jul 2023
Hi there Frank, we're sorry to hear you've run into some issues with the fan not functioning as it should. We never just pass stock on, it always goes through pre-despatch checks before we pass your unit on to our courier. We would really like to have a look into this for you. Please could you get in contact with us, so we can help solve any problems for you. We're always available for help and advice, and you can return any device if it's still within the warranty / returns policy terms and conditions. Thank you.
30 Jun 2023
 Verified review
'C' grade item looks terrific. Delivery fine. All is as it should be. The 1 year guarantee is very welcome. Most pleased.
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Answer by stonerefurb.co.uk
13 Jul 2023
Thanks James, we're delighted you found just what you were looking for and in even better condition, terrific! We really appreciate your review of our products and services and the 5 lovely Stars! :)
30 Jun 2023
 Verified review
Quality product, good price, quick (enough, not next day or anything) delivery, will definitely come back!! Need a gaming laptop for my daughter next
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Answer by stonerefurb.co.uk
13 Jul 2023
We're delighted to hear you got a great deal and it arrived in a timely fashion. Thanks so much for the review and 5 Stars, Sam! We hope to help you again soon, here's a link to all our current gaming units, in the mean time: https://www.stonerefurb.co.uk/desktops/refurbished-gaming-pcs If you need any further assistance just get in touch with us at support@stonerefurb.co.uk :)
30 Jun 2023
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Answer by stonerefurb.co.uk
13 Jul 2023
Hi Aki, thanks for those lovely 5 Stars! :)
29 Jun 2023
 Verified review
Great Product and Service as usual. When ordering a couple of units, it would be good if there was an option regarding the packaging, if we need each unit to be individually packaged for example.
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Answer by stonerefurb.co.uk
13 Jul 2023
Thanks for this evaluation of our services Grant and those 4 Stars, fantastic! We really appreciate your feedback and we'll get this passed over to the relevant department to hopefully implement in the future.
28 Jun 2023
 Verified review
Very simple to order with good prices arrived in time and very well packed,would buy again
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Answer by stonerefurb.co.uk
13 Jul 2023
Thank you for this lovely 5 Star review Jose, we're so happy to hear you found a price friendly option that suits your needs.
27 Jun 2023
 Verified review
As described, great condition and quick delivery.
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Answer by stonerefurb.co.uk
13 Jul 2023
Hi Michael, fantastic! We're happy, you're happy! Thank you for taking the time to write us a review and for those lovely 5 Stars. :)
27 Jun 2023
 Verified review
Easy purchase, simple to pick options. Machine arrived quickly and was sensibly packed
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Answer by stonerefurb.co.uk
13 Jul 2023
It's great to hear you had such a streamlined service Paul. We're always happy, when you're happy! :) Thanks for this insightful review and 5 lovely Stars!
27 Jun 2023
 Verified review
Fantastic seller. Found exactly what I was looking for at a very reasonable price. Ordering was easy and delivery was fast.
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Answer by stonerefurb.co.uk
13 Jul 2023
Such high praise indeed there Kate, thank you so much for this amazing 5 Star review. We really appreciate your feedback and we're delighted to hear your experience was so streamlined.
27 Jun 2023
 Verified review
Brilliant computer. Really happy with the purchase. Great price and looks amazing. Came boxed really well too.
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Answer by stonerefurb.co.uk
13 Jul 2023
Thanks Annemarie, we really appreciate this informative and concise review of our services and products. We're delighted you found just what you were looking for and that it was all packaged well, brilliant!
22 Jun 2023
 Verified review
Great product's and very friendly and helpful to. I wouldn't shop anywhere else
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Answer by stonerefurb.co.uk
27 Jun 2023
Thank you so much David, we're happy to help! We really appreciate you taking the time to share your experience and give us a lovely 5 Star rating.
22 Jun 2023
 Verified review

Excellent supplier - recommended!

Purchased a refurbished mini-computer which arrived well packaged within a short delivery window. Great purchase which worked first-time out of the box. There was no documentation or ‘quick start’ information provided which may be a problem for customers with little experience or technical knowledge. However, I would definitely recommend this supplier and will no doubt use them again in the future.
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Answer by stonerefurb.co.uk
27 Jun 2023
Thanks for your wonderful feedback Graham, we appreciate and value your thoughts, opinions and experience. We look forward to speaking with you again in the future!
22 Jun 2023
 Verified review

Super service

They had exactly what I needed. Service 100% Delivery performance 100% Quality of product, exactly as described so 100% Comms about order progress 100% My partner is very happy with her phone
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Answer by stonerefurb.co.uk
27 Jun 2023
Hi Paul, we're so happy to hear how pleased you are with your purchase and your experience. Thank you so much for taking the time to rate us so highly and write this lovely 5 Star review.
21 Jun 2023
 Verified review
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Answer by stonerefurb.co.uk
22 Jun 2023
Thanks for those lovely 5 Stars Louise!
21 Jun 2023
 Verified review
very good value for money
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Answer by stonerefurb.co.uk
22 Jun 2023
Thanks David, we appreciate and value your lovely feedback! :)
21 Jun 2023
 Verified review

Perfect

Absolutely spot on service from this company, laptop is perfect for my needs, Thankyou
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Answer by stonerefurb.co.uk
22 Jun 2023
Well, I'm not sure we can do better than perfect Christine! Thank you ever so much for this glowing review and we hope you continue to enjoy your laptop!
21 Jun 2023
 Verified review
Superb refurbished iPad exactly as described. Condition was actually fantastic. The data transfer from old iPad was without and problems and the new iPad works perfectly ! Super quick delivery too !!!
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Answer by stonerefurb.co.uk
22 Jun 2023
Hi Derek, we're so happy to hear how pleased you are with your purchase. Thank you for taking the time to write this lovely 5 Star review for us.
21 Jun 2023
 Verified review

A good deal

Great service at a reasonable price
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Answer by stonerefurb.co.uk
22 Jun 2023
Hi Brian, that's so lovely to hear! I'm glad we ticked all your boxes for you and thanks for this 5 Star review!