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Top positive review
5 Dec 2023
Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
All good from, website, quality and speedy service
Easy to order - great products - quick service.
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13 Feb 2024
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Great range on offer, excellent packaging and quick delivery.
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12 Feb 2024
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Great service and very quick delivery
The facility to talk to someone by phone before ordering.
Easy to order and quick and efficient delivery. Always great when one can asked for a delivery to be left in a safe place.
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12 Feb 2024
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Prompt delivery, well packaged, thank you.
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9 Feb 2024
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Perfect speed and condition of haggis’s
Pure delight
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7 Feb 2024
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Simple website and really good delivery
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7 Feb 2024
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I was pleased that the order was delivered on the correct date at the time you informed me. Great service!
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7 Feb 2024
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6 Feb 2024
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Very prompt delivery, packed properly in an insulated container, and it tasted great.
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6 Feb 2024
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Top People.
We phone top agent spoke to us ... Placed the order and it arrivedd next day Top Service
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6 Feb 2024
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I had an emergency with extra haggis that needed to be added to my order ..no trouble we will do that and when it arrived it was done.
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5 Feb 2024
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Easy to order, very good tracking system and an excellent product. No problems at all, an easy and pleasant transaction.
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5 Feb 2024
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A delicious haggis made with good quality meats, perfectly seasoned!
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4 Feb 2024
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It was an excellent service - thank you
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4 Feb 2024
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Excellent service. Delicious haggis. Speedy delivery. Well packaged and still chilled on arrival.
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4 Feb 2024
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Best black pudding ever!
I ordered black pudding and haggis. My order arrived speedily, and well wrapped in chilled packaging to keep the products fresh. I haven't tried the haggis yet, but the black pudding is the best I have ever tasted.
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4 Feb 2024
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Exactly as described. Service excellent
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4 Feb 2024
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The full range of legendary Macsween Haggis sizes, reliably delivered on the day required for yet another memorable Burns Supper.
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