haggisuk.co.uk
Reviews:

312 reviews in the last 12 months3,032 total reviews  

4.79
Excellent

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Top positive review

5 Dec 2023
 Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
JC
Jeannie C.
Aylesbury

Top negative review

26 Dec 2023
 Verified review
What in our opinion has let this company down was the absolutely dreadful delivery. DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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Reviews for haggisuk.co.uk

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Latest first
27 Jan 2024
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26 Jan 2024
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Quality service
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26 Jan 2024
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26 Jan 2024
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26 Jan 2024
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Safe and timely delivery either a smile
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26 Jan 2024
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Perfect service at a very busy time of year for them. Thank you!
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26 Jan 2024
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great haggis, promptly delivered.
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26 Jan 2024
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25 Jan 2024
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Good-arrived when promised
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25 Jan 2024
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Arrived bang on time. Perfect service well packaged.
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25 Jan 2024
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Ordered a haggis fir burns night a week…

Ordered a haggis for burns night a week before and it was delivered on the day I requested.
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25 Jan 2024
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25 Jan 2024
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Dented soup can - not for consumption

One of the products was damaged and not in good condition. My partner, who is senior in Public Health, advises a dented soup can should not be opened and used when dented. Therefore product not being used. Waste of money. Advice below: As long as the can is in good shape, the contents should be safe to eat. NEVER USE food from cans that are leaking, bulging, or badly dented; cracked jars or jars with loose or bulging lids; canned food with a foul odor; or any container that spurts liquid when opening. Such cans could contain Clostridium botulinum.is senior in public health, advises the can should not be used.
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Answer by haggisuk.co.uk
25 Jan 2024
Hello. Apologies for the damage that occurred in transit, please be assured that we would not send out any dented cans. Please contact us and we will arrange a prompt refund.
25 Jan 2024
 Verified review
I was blown away by the fact that my super haggis was delivered within 24 hours of placing the oerder!!
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25 Jan 2024
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25 Jan 2024
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I still haven’t received my items
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Answer by haggisuk.co.uk
25 Jan 2024
Hello. Please note that you had selected tomorrow's date for delivery. As I explained on the phone it is being dispatched today for delivery tomorrow, as per your original request. It is a little unfortunate that you chose to post this review before you contacted us and realized your own error. Thanks, Lee
25 Jan 2024
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Excellent service and excellent quality and reliable
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25 Jan 2024
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25 Jan 2024
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The ice pack was still frozen on delivery
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24 Jan 2024
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Product wasn't delivered today as ecpected
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