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Top positive review
5 Dec 2023
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Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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Reviews for haggisuk.co.uk
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9 Oct 2023
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Highly recommended
Easy to order, packaged superbly and kept well informed during the whole process
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9 Oct 2023
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2 Oct 2023
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Whilst I am certain that the haggis I ordered will be wonderful, I have given a low rating because the web page asked my preferred delivery date and this was completely ignored this and just delivered immediately (a good week before it was needed). I was away at the time and by the time I'd realised that the goods had been dispatched it was too late to do anything. Luckily a neighbour rescued the package and put the goods in her freezer.
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1 Oct 2023
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Quick and easy!
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30 Sept 2023
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Love the haggis hate the DPD delivery
I love mcsweens vegetarian haggis and have done for years, we live in Cornwall so is not always easy to obtain, we ordered on line with no problem. The delivary DPD service was the problem when we specifically asked the package to be left with our neighbours, they left it on our front door step when opens directly on to a busy street, had our eagle eyed neighbours not spotted it and taken it in for us I could very easily been stolen, very unhappy with DPD service so complained to them, naturally they said they couldn’t do anything we would have to make our complaint to the haggis company.
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28 Sept 2023
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Realistic delivery schedule, perfectly adhered to. Product received in excellent condition - it will be sampled shortly!
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28 Sept 2023
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Perfect as you are.
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27 Sept 2023
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Gluten free option is delicious
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26 Sept 2023
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The best vegetarian haggis
Wonderful taste and texture
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26 Sept 2023
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Excellent products delivered on the date I requested.
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24 Sept 2023
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Excellent mini book. Lovely
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21 Sept 2023
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Excellent service as always. Products are packaged well.
Never had a problem with my orders.
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20 Sept 2023
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19 Jul 2023
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19 Jul 2023
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good price, delivered on time. great product
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17 Jul 2023
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17 Jul 2023
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Great service and fast delivery
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14 Jul 2023
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Easy buying experience, and very fast dispatch and delivery.
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11 Jul 2023
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Excellent
Fast, efficient, well packaged. All round excellent
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10 Jul 2023
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Haggis Heaven
I ordered Macsween's traditional haggis plus their gluten free and vegetarian haggis too. They arrived in perfect condition via DPD. I am delighted to say that at an international gathering of 31 different nations, all three haggis were thoroughly enjoyed served up with clapshot and a whisky sauce made to the Hairy Bikers' recipe
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