Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
5 Dec 2023
Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for haggisuk.co.uk
Filter
Rating
Sort by
Latest first
27 Jan 2024
Verified review
Report review
26 Jan 2024
Verified review
Quality service
Report review
26 Jan 2024
Verified review
Report review
26 Jan 2024
Verified review
Report review
26 Jan 2024
Verified review
Safe and timely delivery either a smile
Report review
26 Jan 2024
Verified review
Perfect service at a very busy time of year for them. Thank you!
Report review
26 Jan 2024
Verified review
great haggis, promptly delivered.
Report review
26 Jan 2024
Verified review
Report review
25 Jan 2024
Verified review
Good-arrived when promised
Report review
25 Jan 2024
Verified review
Arrived bang on time.
Perfect service well packaged.
Report review
25 Jan 2024
Verified review
Ordered a haggis fir burns night a week…
Ordered a haggis for burns night a week before and it was delivered on the day I requested.
Report review
25 Jan 2024
Verified review
Report review
25 Jan 2024
Verified review
Dented soup can - not for consumption
One of the products was damaged and not in good condition. My partner, who
is senior in Public Health, advises a dented soup can should not be opened and used when dented. Therefore product not being used. Waste of money.
Advice below:
As long as the can is in good shape, the contents should be safe to eat. NEVER USE food from cans that are leaking, bulging, or badly dented; cracked jars or jars with loose or bulging lids; canned food with a foul odor; or any container that spurts liquid when opening. Such cans could contain Clostridium botulinum.is senior in public health, advises the can should not be used.
Report review
Answer by haggisuk.co.uk
25 Jan 2024
Hello. Apologies for the damage that occurred in transit, please be assured that we would not send out any dented cans. Please contact us and we will arrange a prompt refund.
25 Jan 2024
Verified review
I was blown away by the fact that my super haggis was delivered within 24 hours of placing the oerder!!
Report review
25 Jan 2024
Verified review
Report review
25 Jan 2024
Verified review
I still haven’t received my items
Report review
Answer by haggisuk.co.uk
25 Jan 2024
Hello. Please note that you had selected tomorrow's date for delivery. As I explained on the phone it is being dispatched today for delivery tomorrow, as per your original request. It is a little unfortunate that you chose to post this review before you contacted us and realized your own error. Thanks, Lee
25 Jan 2024
Verified review
Excellent service and excellent quality and reliable
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.