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Top positive review
5 Dec 2023
Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
Easy to use ordering system. Very helpful lady assisted me whin I needed to amend my order staright after placing it. prompt delivery. well packaged. Oh.....and the haggis was fabulous
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16 Jan 2024
Verified review
Always easy to deal with.
Great company, telephone help available if needed. Simple and easy to navigate website. Haggis arrives when they say they will. What more can you ask for.
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16 Jan 2024
Verified review
Good quality and tasty, always delivered on time. GF version is always gobbled up by our GF friend.
Only moan, is why does it always split? I follow the instructions to the letter.
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9 Jan 2024
Verified review
Communication - eg advising that the office was closed for NY holidays and delivery had to be a day later.
Delivery was on time and well packed - all very efficient
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4 Jan 2024
Verified review
The taste of the haggis was excellent, better than we expected. It was obviously made with good and fresh ingredients. Helped to make our New year Eve special.
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29 Jan 2024
Verified review
Easy order , arrived on time and enjoyed by all and the sauce and cheese went down very well . Will order again, when entertaining over 10 people.
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22 Jan 2024
Verified review
Excellent Haggis
Great website, only took a couple of days to arrive and really well packed. We celebrated Burns Night on Saturday and the Haggis was excellent.
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14 Jan 2024
Verified review
We've ordered several times from Haggis UK, and love the flavour, the fact that the haggis is gluten free, and the postal service is spot on.
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28 Jan 2024
Verified review
You sent what we ordered and it arrived when we'd asked for it to arrive. We had a lovely Burns Night with our friends, thank you very much.
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24 Jan 2024
Verified review
The service was quick and you can choose the delivery day. They also send gluten free haggis to England, which other suppliers don’t.
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29 Jan 2024
Verified review
Excellent product. Perfectly packed. Delivered as promised.
Unfortunately delivered to wrong destination............not your fault!
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24 Jan 2024
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Very efficient. Kept up to date with progress of the order and it arrived within the time slot detailed. Very good.
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27 Jan 2024
Verified review
No improvements necessary
There were no improvements necessary. Delicious. I was very pleased that you offer gluten free haggis. Perfect.
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12 Jan 2024
Verified review
Easy to buy online. Delivered on time. Correspondence clear with up to date delivery times. Excellent product
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30 Jan 2024
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Delivered quality product at a good price, in good condition on the day it was expected. Can't ask much more
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29 Jan 2024
Verified review
Haggis was delivered next day as promised.
Good service & was cold when delivered, so a good job, well done.
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28 Jan 2024
Verified review
Delicious
The haggis arrived quickly, it was kept cool with it's brilliant wrapping. The haggis tasted amazing too 😁
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