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Top positive review
5 Dec 2023
Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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Reviews for haggisuk.co.uk
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30 Jan 2024
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Delivered quality product at a good price, in good condition on the day it was expected. Can't ask much more
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30 Jan 2024
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Goods arrived on time and in great condition
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30 Jan 2024
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29 Jan 2024
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Website easy to navigate.
Haggis arrived on the day is requested
Haggis was good
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29 Jan 2024
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Gluten free haggis from Macsween
The gluten free haggis was just what I wanted. It came by excellent delivery in a cool sealed package . Delicious.
It’s a pity that our local supermarkets don’t now sell gluten free haggis as they once did.
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29 Jan 2024
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Ease of ordering fast efficient service and a very good product
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29 Jan 2024
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Haggis was delivered next day as promised.
Good service & was cold when delivered, so a good job, well done.
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29 Jan 2024
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First class service
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29 Jan 2024
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Easy order , arrived on time and enjoyed by all and the sauce and cheese went down very well . Will order again, when entertaining over 10 people.
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29 Jan 2024
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Excellent product. Perfectly packed. Delivered as promised.
Unfortunately delivered to wrong destination............not your fault!
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29 Jan 2024
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Great service, delivery on time and product tasted amazing!
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29 Jan 2024
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Delicious Haggis
I don't think you could improve on the service. Both products arrived on the day specified, well wrapped, with clearly printed instructions to Royal Mail. The products, one meat and one vegetarian haggis were much enjoyed by my family. I had many compliments on the meal (which should, of course, go to the producers!)
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29 Jan 2024
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It is already excellent. Great delivery service too
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