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Top positive review
5 Dec 2023
Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
Easy web page to order the best Sottish haggis from. Very good experience with respect to delivery for many years and we trust that it will be so also this year! Keep up the excellent service in all parts of the purchase - userfriendly web page to order from - easy paying-process - easy to specify delivery address - and prompt delivery! We just love it - soon we are ready for Burns' supper 2024!
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29 Jan 2024
Verified review
Delicious Haggis
I don't think you could improve on the service. Both products arrived on the day specified, well wrapped, with clearly printed instructions to Royal Mail. The products, one meat and one vegetarian haggis were much enjoyed by my family. I had many compliments on the meal (which should, of course, go to the producers!)
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18 Jan 2024
Verified review
As always the food supplied is amazing and of top quality. Super fast delivery and all items packaged safely and securely to travel the length of the country, I'm in Cornwall. Nice long dates on each item allows for planning ahead without the overuse of a freezer. I couldn't ask for a better service when it comes to my haggis
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15 Jan 2024
Verified review
One Stop Shop
I had an excellent experience with haggisUK. The quality of their products and the level of customer service were both outstanding. I was impressed with the prompt delivery and the attention to detail in the packaging. I highly recommend haggisUK to anyone looking for authentic and delicious Scottish products.
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28 Jan 2024
Verified review
Delicious product, with fantastically quick delivery. I couldn't find Macsween's haggis anywhere close to me, and so had to order it online. A wonderful range of haggis on offer, and absolutely DELICIOUS too. Arrived very quickly with really impressive packaging to keep it cold. Thank you.
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11 Jan 2024
Verified review
Keep the customer updated
As there was a delay in sending the product you should have notified the purchaser and give a new date. When I called to chase the lady was very helpful and got back to me
to say the product was being sent today. I received it the next day
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11 Jan 2024
Verified review
Gluten free Haggis
Based on experience in 2023 excellent gluten free haggis for my daughter who is saving the new ones for a treat later in the year. Good web site. Prompt delivery on the right day. Well packaged. A real pleasure to do business with you!
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18 Jan 2024
Verified review
Order processed, for our Burns Supper on 26 January, easily and smoothly. Delivered promptly. Notifications and update clear. First time ordering via your site. Very impressed and will diary to order again next year.
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4 Feb 2024
Verified review
Best black pudding ever!
I ordered black pudding and haggis. My order arrived speedily, and well wrapped in chilled packaging to keep the products fresh. I haven't tried the haggis yet, but the black pudding is the best I have ever tasted.
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