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Top positive review
5 Dec 2023
Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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Reviews for haggisuk.co.uk
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15 Apr 2024
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Love Haggis and the service was quick and the quality fantastic will definitely order again too easy
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6 days ago
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Prompt delivery
I only ordered the haggis on Thursday and it was delivered on Tuesday.
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9 days ago
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Really fast delivery and tasted amazing, I will be buying again
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17 Apr 2024
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13 Apr 2024
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8 Apr 2024
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31 Mar 2024
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Great product. Very meaty and wholesome proper hearty and filling. We did have to add more salt to bring out flavours to their best
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20 Mar 2024
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delivered one week late by agreement because my haggis was not in stock
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8 Mar 2024
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Tasted absolutely amazing, highly recommended. 5*
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19 Mar 2024
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Efficient polite service and great products
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28 Mar 2024
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As described on time
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4 Apr 2024
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27 Feb 2024
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Following an initial despatch error , ,my enquiry as to the whereabouts of my order was dealt with speedily and with professionalism worthy of that great Chieftan o ' the puddin race . Hence the 5 * rating and I look forward to enjoying its hurdies in due course
Well done for the recovery |||
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12 Feb 2024
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Great service and very quick delivery
The facility to talk to someone by phone before ordering.
Easy to order and quick and efficient delivery. Always great when one can asked for a delivery to be left in a safe place.
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23 Feb 2024
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Excellent speed of delivery, ease of order, & first class cold packaging. However, vegetarian haggis was not a hit - needed to be more spicy to compete with real thing.
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7 Feb 2024
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I was pleased that the order was delivered on the correct date at the time you informed me. Great service!
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19 Feb 2024
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Phenomenal taste
It is so distinctive the taste is phenomenal will definitely be back
You can't improve on perfection
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20 Feb 2024
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Prompt and secure delivery. And they provide gluten free haggis when no one else does!
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13 Feb 2024
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Great range on offer, excellent packaging and quick delivery.
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9 Feb 2024
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Perfect speed and condition of haggis’s
Pure delight
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