12voltplanet.co.uk
Reviews:

308 reviews in the last 12 months6,041 total reviews  

4.89
Excellent

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Top positive review

3 Oct 2023
 Verified review
A very good, reliable, professional service. A long list of various auto electrical items were ordered and they all came quickly (2 working days with Royal Mail), well packed with great attention to detail. Just amazing, every part was clearly identified, helping greatly in seeing what is what, with detailed printed labels on component bags, even bespoke lengths of cable and tubing, neatly coiled, of various sizes all came tagged with labels! Again the despatch note is clearly set out and with mini photos of each item. I could not want more. Many thanks.

Top negative review

20 May 2023
 Verified review
They are fine for vehicle electrics and marine cable, terminals, etc, etc, and for customer service but a selection of better quality marine lighting would be appreciated. I recently purchased two chrome finished LED downlighters which had poor quality chrome plating and were of inferior general quality compared with earlier purchases at similar pricing from marine chandlers.
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Reviews for 12voltplanet.co.uk

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16 Mar 2024
 Verified review
as list quick delivery
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Answer by 12voltplanet.co.uk
18 Mar 2024
Thank you for the positive feedback, we really appreciate it
25 Mar 2024
 Verified review
Super fast service.
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Answer by 12voltplanet.co.uk
26 Mar 2024
Thank you for taking the time to leave us this review, we really appreciate the feedback!
24 Mar 2024
 Verified review
Very fast delivery
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Answer by 12voltplanet.co.uk
26 Mar 2024
Glad to hear your delivery arrived quickly!
18 Mar 2024
 Verified review
Came in good time
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Answer by 12voltplanet.co.uk
19 Mar 2024
Thank you for taking the time to leave us this review Paul, we really appreciate the feedback!
3 Mar 2024
 Verified review
Very help full.
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Answer by 12voltplanet.co.uk
4 Mar 2024
Thank you for the great review!
28 Mar 2024
 Verified review
Great service
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Answer by 12voltplanet.co.uk
2 Apr 2024
Thank you for the great feedback
21 Mar 2024
 Verified review
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Answer by 12voltplanet.co.uk
22 Mar 2024
Thank you for the 5 stars Barry!
6 Mar 2024
 Verified review
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Answer by 12voltplanet.co.uk
7 Mar 2024
Thank you for the 5 stars!
2 Mar 2024
 Verified review
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Answer by 12voltplanet.co.uk
4 Mar 2024
Thank you for the 5 stars!
PH
15 Feb 2024
 Verified review

First Class Service

Products are always as described and service is excellent. Only weak link is Royal Mail who can't be trusted to deliver on time. Other than Royal Mail, 12 volt plant is a first class destination for 12 volt related products and the video guides are very, very good, especially for those who need a little help understanding some of the products.
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Answer by 12voltplanet.co.uk
16 Feb 2024
Thank you for taking the time to leave us this positive review. We are also sorry to hear about the delay with your delivery.
31 Jan 2024
 Verified review
My product query was answered very promptly. As a result I felt confident to place an order. The order was as described, packed well and delivered quickly. Thank you.
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Answer by 12voltplanet.co.uk
1 Feb 2024
Thank you for taking the time to leave us this positive review!
15 Feb 2024
 Verified review

Very helpful and efficient

Had a query re UK vat applying to a EU bound order which was quickly clarified and the subsequent order was delivered within 48 hours.
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Answer by 12voltplanet.co.uk
16 Feb 2024
Thank you for the great feedback, we really appreciate it!
11 Feb 2024
 Verified review
Breaker that we ordered arrived on time, very good service,thanks. Best Regards, Gary Marlex Marine Technology Ltd.
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Answer by 12voltplanet.co.uk
14 Feb 2024
Thank you for the positive feedback Gary!
RM
Rob M.
Eyemouth
17 Feb 2024
 Verified review
Great service from 12v planet, only let down by Royal mail but that's not 12v planets fault.
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Answer by 12voltplanet.co.uk
19 Feb 2024
Thank you for the positive review and we are sorry for the experience you had with Royal Mail.
27 Feb 2024
 Verified review
Great range of products. My marine cable was reasonably priced and delivery was very quick.
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Answer by 12voltplanet.co.uk
28 Feb 2024
Thank you for taking the time to leave us this review, we really appreciate the feedback!
14 Feb 2024
 Verified review
Ease of communication and ordering, good communication throughout and constant updates
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Answer by 12voltplanet.co.uk
15 Feb 2024
Thank you for taking the time to leave us this positive feedback!
JY
James Y.
Glasgow
10 Feb 2024
 Verified review

Does what it says on the tin

Quick delivery, goods as described, good background information and technical details.
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Answer by 12voltplanet.co.uk
13 Feb 2024
Thank you for the positive feedback, we really appreciate it
26 Feb 2024
 Verified review
Knowledgeable staff, items at right cost and fast delivery
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Answer by 12voltplanet.co.uk
26 Feb 2024
Thank you for the great feedback, we really appreciate it!
29 Feb 2024
 Verified review
Very quick service helpful when needed highly recommend.
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Answer by 12voltplanet.co.uk
1 Mar 2024
Thank you for the great feedback!
10 Feb 2024
 Verified review
Prompt delivery, good communication, good value.
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Answer by 12voltplanet.co.uk
13 Feb 2024
Thank you for taking the time to leave us this review Robin!