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Top positive review
3 Oct 2023
Verified review
A very good, reliable, professional service. A long list of various auto electrical items were ordered and they all came quickly (2 working days with Royal Mail), well packed with great attention to detail. Just amazing, every part was clearly identified, helping greatly in seeing what is what, with detailed printed labels on component bags, even bespoke lengths of cable and tubing, neatly coiled, of various sizes all came tagged with labels! Again the despatch note is clearly set out and with mini photos of each item. I could not want more. Many thanks.
They are fine for vehicle electrics and marine cable, terminals, etc, etc, and for customer service but a selection of better quality marine lighting would be appreciated. I recently purchased two chrome finished LED downlighters which had poor quality chrome plating and were of inferior general quality compared with earlier purchases at similar pricing from marine chandlers.
Excellent range of products, good advice posted online, quick turn around.
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Answer by 12voltplanet.co.uk
12 Jun 2023
Thank you very much for the feedback Glyn, we really appreciate it!
10 Jun 2023
Verified review
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Answer by 12voltplanet.co.uk
12 Jun 2023
Thank you for the 5 stars!
7 Jun 2023
Verified review
Great Service.
12 volt planet have an excellent selection of items, and offer a fast and reliable service.
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Answer by 12voltplanet.co.uk
8 Jun 2023
Thank you very much for this feedback, we really appreciate it!
5 Jun 2023
Verified review
Poor quality part in my opinion
Having ordered a part it came really quickly fantastic service , unfortunately in my opinion as an electrician it was poor quality but the returns procedure was also fantastic so I would have no hesitation using them again , they didn't manufacture the part so can’t be responsible for its quality
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Answer by 12voltplanet.co.uk
6 Jun 2023
Thank you for taking the time to leave this review and for giving us 5 stars even though the part you ordered was not up to standard. I have passed the details on to our purchasing department and hope that we can source a different unit in the future.
4 Jun 2023
Verified review
Great choice of products. Nice clear website and quick delivery. Good prices too!
Excellent
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Answer by 12voltplanet.co.uk
5 Jun 2023
Thank you for leaving us this review Malcolm, we really appreciate the feedback!
3 Jun 2023
Verified review
Very quick delivery. Packed well. Top marks. Will use you again.
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Answer by 12voltplanet.co.uk
5 Jun 2023
Thank you for the feedback, we really appreciate it!
Thank you very much for taking the time to leave us this review!
3 Jun 2023
Verified review
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Answer by 12voltplanet.co.uk
5 Jun 2023
Thank you for the feedback Johnny
3 Jun 2023
Verified review
Spot on.!
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Answer by 12voltplanet.co.uk
5 Jun 2023
Thank you very much for the feedback!
2 Jun 2023
Verified review
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Answer by 12voltplanet.co.uk
5 Jun 2023
Thank you for the 5 stars!
1 Jun 2023
Verified review
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Answer by 12voltplanet.co.uk
5 Jun 2023
Thank you for the 5 stars!
31 May 2023
Verified review
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Answer by 12voltplanet.co.uk
31 May 2023
Thank you for the 5 stars!
30 May 2023
Verified review
Joe was wonderful! I was having trouble with a credit card order, maybe something about an international payment. He really went out of his way to make sure that I was able to pay and receive my order. He went above and beyond, even following up afterwards! Great service!
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Answer by 12voltplanet.co.uk
31 May 2023
Thank you very much for this review. It is brilliant to hear that you had a great experience shopping with us!
30 May 2023
Verified review
Excellent Solar Panel and Controller.
Quick response to my setup queries and very simple returns process for a couple of bits I didn't use.
Reasonable price for shipping.
All in all super service from a great store!
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Answer by 12voltplanet.co.uk
31 May 2023
Thank you very much for taking the time to leave us this review Adrian. It's great to hear that you have been happy with our service!
27 May 2023
Verified review
Prompt service, quality product which works well
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Answer by 12voltplanet.co.uk
30 May 2023
Thank you for taking the time to leave this review, I am glad you had a positive experience shopping with us.
26 May 2023
Verified review
Really good all round service
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Answer by 12voltplanet.co.uk
30 May 2023
Thank you for the feedback John, it is much appreciated.
25 May 2023
Verified review
They are good
Good quick delivery service backed up with an excellent technical advice dept
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Answer by 12voltplanet.co.uk
25 May 2023
Thank you very much for the feedback Tony, we really appreciate it.
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