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Top positive review
3 Oct 2023
Verified review
A very good, reliable, professional service. A long list of various auto electrical items were ordered and they all came quickly (2 working days with Royal Mail), well packed with great attention to detail. Just amazing, every part was clearly identified, helping greatly in seeing what is what, with detailed printed labels on component bags, even bespoke lengths of cable and tubing, neatly coiled, of various sizes all came tagged with labels! Again the despatch note is clearly set out and with mini photos of each item. I could not want more. Many thanks.
They are fine for vehicle electrics and marine cable, terminals, etc, etc, and for customer service but a selection of better quality marine lighting would be appreciated. I recently purchased two chrome finished LED downlighters which had poor quality chrome plating and were of inferior general quality compared with earlier purchases at similar pricing from marine chandlers.
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Reviews for 12voltplanet.co.uk
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31 Jan 2024
Verified review
My product query was answered very promptly.
As a result I felt confident to place an order.
The order was as described, packed well and delivered quickly.
Thank you.
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Answer by 12voltplanet.co.uk
1 Feb 2024
Thank you for taking the time to leave us this positive review!
You are a company I trust
Your prices are reasonable your stock levels are good and your delivery is excellent
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Answer by 12voltplanet.co.uk
24 Jan 2024
Thank you very much for taking the time to leave us this review, we really appreciate the feedback!
19 Jan 2024
Verified review
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Answer by 12voltplanet.co.uk
22 Jan 2024
Thank you for the 5 stars!
18 Jan 2024
Verified review
Rapid resolution of delivery issue not their fault
I called because small package hadn't arrived. I called and told with apology that looked as if lost somewhere in Royal Mail. I was told that they would send replacement by priority mailing and true to their word it arrived the next day. Fair enough.
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Answer by 12voltplanet.co.uk
19 Jan 2024
Thank you for the feedback Stephen and we are sorry for the initial delivery issues and glad to hear they were resolved promptly
18 Jan 2024
Verified review
Received item promptly.
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Answer by 12voltplanet.co.uk
19 Jan 2024
Thank you for the great review Peter!
12 Jan 2024
Verified review
Just the parts I needed
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Answer by 12voltplanet.co.uk
15 Jan 2024
Thank you for the great review!
10 Jan 2024
Verified review
Had what I needed in stock, I ordered and they delivered.
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Answer by 12voltplanet.co.uk
11 Jan 2024
Thank you for taking the time to leave us this great review!
8 Jan 2024
Verified review
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Answer by 12voltplanet.co.uk
16 Jan 2024
Thank you for the 5 stars!
7 Jan 2024
Verified review
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Answer by 12voltplanet.co.uk
16 Jan 2024
Thank you for the 5 stars!
7 Jan 2024
Verified review
Service
They had what I wanted in stock and delivered ahead of the promised time. What better service?
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Answer by 12voltplanet.co.uk
8 Jan 2024
Thank you for the great feedback, it is much appreciated!
4 Jan 2024
Verified review
electrical good are of good quality, priced competitively, delivered on time. not much more I can say
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Answer by 12voltplanet.co.uk
5 Jan 2024
Thank you for taking the time to leave us this review Dave, we really appreciate the great feedback!
30 Dec 2023
Verified review
Used these guys a few times and they have always been great
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Answer by 12voltplanet.co.uk
2 Jan 2024
Thank you for taking the time to leave us this review, we really appreciate it and it is great to hear that you are happy with our service!
28 Dec 2023
Verified review
Good service
Good prompt service. Parcel arrived as expected. No complaints
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Answer by 12voltplanet.co.uk
29 Dec 2023
Thank you for leaving us this review Kevin, we really appreciate it!
28 Dec 2023
Verified review
Shipping is really quick. Ordered some bits & bobs over festivus and still arrived on time.
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Answer by 12voltplanet.co.uk
29 Dec 2023
Thank you for the positive feedback Pete!
22 Dec 2023
Verified review
Great friendly service.
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Answer by 12voltplanet.co.uk
29 Dec 2023
Thank you for taking the time to leave us this review, it's great to hear that you had a good experience shopping with us
18 Dec 2023
Verified review
Always great service from 12voltplanet, delivery is fast and as stated. CBE products are good.
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Answer by 12voltplanet.co.uk
19 Dec 2023
Thank you for leaving us this review, we really appreciate the positive feedback!
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