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www.electricals247.co.uk
Reviews:

230 reviews in the last 12 months1,187 total reviews  

4.70
Excellent

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Top positive review

1 Dec 2023
 Verified review
What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.

Top negative review

19 Jun 2023
 Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
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Reviews for www.electricals247.co.uk

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24 Mar 2024
 Verified review
Excellent
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Answer by www.electricals247.co.uk
26 Mar 2024
Amazing, Thank you for the 5-stars, Robert!! We're overjoyed to hear about your positive experience with us! Thank you for your kind words and support. If there's anything else we can help you with, please don't hesitate to reach out. Call us on 02033939247 or alternatively via sales@electricals247.co.uk
15 Mar 2024
 Verified review
Good
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18 Mar 2024
Thank you so much for taking the time to leave us feedback! - Electricals247
3 Apr 2024
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4 Apr 2024
Wow! Thank you for the amazing 5-stars. If there's anything specific you would like to highlight about your experience. Please, feel free to contact us on 02033939247 or via sales@electricals247.co.uk
3 Apr 2024
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4 Apr 2024
Thanks for sharing your feedback with the community, Elsa. Look forward to serving you again soon!! - Electricals247
2 Apr 2024
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4 Apr 2024
Thank you for the 5-stars, Donovan. Your feedback made our day! We are ecstatic to hear that you had a great experience purchasing with us. Looking forward to being your first choice again! - Electricals247
30 Mar 2024
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3 Apr 2024
We spotted your 5-star review, Peter. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future - Electricals247
26 Mar 2024
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26 Mar 2024
Wow!! Thank you for the 5-stars, Kerrie. We're grateful for the feedback and look forward to seving you again! - Electricals247
23 Mar 2024
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26 Mar 2024
Thanks for sharing your feedback with the community!! - Electricals247
18 Mar 2024
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19 Mar 2024
Thank you for your glowing 5-stars! We're thrilled that you had a great experience with us and we look forward to serving you again - Electricals247
16 Mar 2024
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18 Mar 2024
Wow!! Thank you for the 5-stars, Mike. If there's anything specific you would like to see more of, let us know - Electricals247
15 Mar 2024
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18 Mar 2024
Amazing!! Thank you for the 5-stars, Francis. We're glad you enjoyed purchasing your Telephone Ringer Flasher! - Electricals247
12 Mar 2024
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13 Mar 2024
Amazing!! Thank you for the 5-stars Andrii. We're glad you enjoyed purchasing the Dekton knives from us. If there's anything specific you would like to share about your experience, please feel free to contact us via sales@electricals.co.uk - Electricals247
10 Mar 2024
 Verified review
I've already been in touch with this company there was a difference between what I thought I purchased and what I actually received so for this purchase you have a poor review Gail Pavey
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Answer by www.electricals247.co.uk
12 Mar 2024
Thank you for reaching out and providing your feedback, Gail. We're sincerely sorry to hear about the discrepancy between your expectations and what you received. We understand how frustrating that can be and apologise for any inconvenience caused. Your feedback is invaluable to us as it helps us improve our services. Your satisfaction is our priority, and we appreciate your patience and understanding. If you have any further concerns or questions, please don't hesitate to contact us via email sales@electricals247.co.uk
27 Mar 2024
 Verified review
My package was leaking when It was delivered.
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Answer by www.electricals247.co.uk
27 Mar 2024
Thank you for taking the time to share your experience, as your feedback is necessary for helping us to improve. We adhere to strict quality standards, and we're sorry to hear that your experience did not meet those standards. Our goal is to ensure every customer has a positive experience and therefore truly sorry we fell short of that commitment. If you wish to discuss things further please call us on 02033939247 or alternatively via sales@electricals247.co.uk
16 Feb 2024
 Verified review

Would buy again.

I purchased something from the shop, and unfortunately i had to return the item, however the price was very good snd competitive, but the thing I liked the most, was there communication...it was first class.....shame bigger business don't operate in the same manner. Well done.
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Answer by www.electricals247.co.uk
16 Feb 2024
Thanks for your great review of our service Niko. We’ve passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service - Electricals247
21 Feb 2024
 Verified review
Items ordered arrived in expected time frame. Numerous communication advising stages of receipt of order and delivery information. All in all excellent service would definitely use again and recommend
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Answer by www.electricals247.co.uk
23 Feb 2024
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice in the future. If there’s anything specific you’d like to see on our website, please feel free to share! - Electricals247
14 Feb 2024
 Verified review
I received an email regarding VAT exemption with helpful advice. It was good to get personal assistance. Ordering was simple, parcel arrived in good time. Thank you for providing an excellent service.
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Answer by www.electricals247.co.uk
16 Feb 2024
We really appreciate you taking the time to leave us a review, Anne. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you. - Electricals247
18 Feb 2024
 Verified review
This is a superb product. Well packaged and delivered promptly. All the parts and screws were present and fitted exactly as they should. Highly recommended!!
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Answer by www.electricals247.co.uk
19 Feb 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! - Electricals247
20 Feb 2024
 Verified review
Happy with the service, this was the only place I seemed to be able to get the bulbs I needed. They were posted quickly and wrapped up well 😁
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Answer by www.electricals247.co.uk
22 Feb 2024
Once again, thank you for choosing us and for the incredible 5-star rating!! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every interaction with you exceptional and memorable - Electricals247
9 Feb 2024
 Verified review
Excellent, product was easy to find on website, site was easy to use, quick shipping and clear communication regarding shipping.
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Answer by www.electricals247.co.uk
13 Feb 2024
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable - Electricals247