Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
27 Jul 2023
Verified review
Having looked around online for what we wanted we decided on Paving Stones Direct due to their competitive prices. We had a query about delivery charges which they answered promptly. We picked a delivery date for within a matter of days from order, we then had messages from the delivery company to update us about a time schedule. Delivery was prompt, driver was friendly and helpful. There was a small chip in one of the tiles but to be honest it wasn't worth complaining about it. When we are ready to order more tiles for other parts of the garden we will not hesitate to go back to this company.
Great prices, good choice of delivery options, or so we thought! Opted for delivery day but received a phone call the day before to say the pallet had arrived, nobody on to take delivery so a waste of everyone’s time because they had to come back on the scheduled day.
Having looked around online for what we wanted we decided on Paving Stones Direct due to their competitive prices. We had a query about delivery charges which they answered promptly. We picked a delivery date for within a matter of days from order, we then had messages from the delivery company to update us about a time schedule. Delivery was prompt, driver was friendly and helpful. There was a small chip in one of the tiles but to be honest it wasn't worth complaining about it. When we are ready to order more tiles for other parts of the garden we will not hesitate to go back to this company.
Report review
Answer by pavingstonesdirect.co.uk
28 Jul 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
7 Nov 2023
Verified review
Customer services were very good in answering all my questions regarding the porcelain paving & edging I was interested in & helping over costs for amount required. They were going to email me the quote given over the telephone but I never received the email & not email fault as customer services tested it to make sure I would receive.
Report review
Answer by pavingstonesdirect.co.uk
8 Nov 2023
Thank you very much for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
7 Nov 2023
Verified review
I ordered a number of samples of porcelain paving & edging stones for colours & they arrived in really quick time, in fact, one lot was notified as been late to be delivered (only by one day) via email & phone call from their customer services - which was great service.
Report review
Answer by pavingstonesdirect.co.uk
8 Nov 2023
Thank you for the amazing feedback. We strive to make every experience with us exceptional, so we really appreciate it. The Paving Stones Direct team.
5 Oct 2023
Verified review
Needed bigger pack.
More details on how big a pack for area it's needed for. I ordered a 15 kg pack then realised after receiving it and seeing it's size that I needed a 25 kg pack. Stuck now with unused 15 kg pack. Delivery was fine. Read small print on returns.
Report review
Answer by pavingstonesdirect.co.uk
6 Oct 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
15 Aug 2023
Verified review
Have used Paving Stones Direct on many occasions I have found them to be very helpful. The website isn't the best which has resulted in me calling them instead a few times but they've always been very helpful. Would definitely recommend 👌
Report review
Answer by pavingstonesdirect.co.uk
16 Aug 2023
Thank you for leaving us your feedback, we really appreciate it. We are pleased to learn you are happy with the service and we will pass your comments on. The Paving Stones Direct team.
Good sized packs
Easy to order
Excellent delivery (on day requested)
Downside…..says not necessarily delivered on day requested because of lack of HGV drivers, but no updates until an hour prior to actual delivery
Report review
Answer by pavingstonesdirect.co.uk
1 Jun 2023
Thank you for the amazing feedback. We strive to make every experience with us exceptional, so we really appreciate it. The Paving Stones Direct team.
19 Aug 2023
Verified review
Excellent service from 1st phone call, very helpful when we visited supplying samples.
Had a difficult place to deliver to and that was all sorted out by Kenneth, would definitely recommend this company
Report review
Answer by pavingstonesdirect.co.uk
23 Aug 2023
Thank you very much for leaving us your feedback, we really appreciate it. We are pleased to learn you are happy with the service and we will pass your comments on Kenneth. The Paving Stones Direct team.
26 May 2023
Verified review
Easy to deal with, telephone them with a daft question, which I said was a daft and answered me. Fabulous postage price. Helpful, courteous, prompt, all of the above and more. Thank you. X
Report review
Answer by pavingstonesdirect.co.uk
26 May 2023
Hi Alison, Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
26 Sept 2023
Verified review
Items as described and well packed. Maybe ask pallet deliverers to keep customers better informed, the first notification you get is “out for delivery”.
Report review
Answer by pavingstonesdirect.co.uk
26 Sept 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
19 Jun 2023
Verified review
Fast delivery, very helpful customer service, cheerful delivery driver. Couldn't have asked for more. Very happy customer. Will be ordering again soon.
Report review
Answer by pavingstonesdirect.co.uk
21 Jun 2023
Thank you for the amazing feedback. We strive to make every experience with us exceptional, so we really appreciate it. The Paving Stones Direct team.
30 May 2023
Verified review
Website is easy to navigate. Kept informed of order progress and items arrived promptly, well packaged with good communication throughout.
Report review
Answer by pavingstonesdirect.co.uk
1 Jun 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
25 Aug 2023
Verified review
Excellent quality slabs, slight dramas with the delivery firm but the team at paving stone direct where great with keeping me updated
Report review
Answer by pavingstonesdirect.co.uk
25 Aug 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
13 Dec 2023
Verified review
As a landscaper we use pavingstonesdirect.co.uk quite a lot and always get great service and prices.
Report review
Answer by pavingstonesdirect.co.uk
14 Dec 2023
Thank you very much for the review and continued support. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
29 Aug 2023
Verified review
Great product just what I was looking for. Good delivery turned up on time
Value for money.
Report review
Answer by pavingstonesdirect.co.uk
31 Aug 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
13 Jul 2023
Verified review
As a first time user very impressive. Competitive price and arrive early the next morning.
Report review
Answer by pavingstonesdirect.co.uk
17 Jul 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
16 May 2023
Verified review
change delivery date
Had to change delivery date, which was made so easy by phone call and confirmation email.
Report review
Answer by pavingstonesdirect.co.uk
17 May 2023
Thank you for the amazing feedback. We strive to make every experience with us exceptional, so we really appreciate it. The Paving Stones Direct team.
15 Jun 2023
Verified review
Great quality slabs
Had a problem with delivery which was sorted immediately would definitely recommend
Report review
Answer by pavingstonesdirect.co.uk
16 Jun 2023
Thank you for leaving us your feedback, we really appreciate it. We are pleased to learn you are happy with the service and we will pass your comments on. The Paving Stones Direct team.
2 Nov 2023
Verified review
Great quality paving supplied and delivered quickly and with good communication.
Report review
Answer by pavingstonesdirect.co.uk
7 Nov 2023
Thank you for leaving us your feedback, we really appreciate it. We are pleased to learn you are happy with the service and we will pass your comments on. The Paving Stones Direct team.
13 May 2023
Verified review
Customer service excellent nice and friendly products good and prices also good
Report review
Answer by pavingstonesdirect.co.uk
13 May 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
17 May 2023
Verified review
Ships fast and consistent quality, on time deliveries and good communication
Report review
Answer by pavingstonesdirect.co.uk
18 May 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.