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Top positive review
26 Oct 2023
Verified review
The ordering and products are very good.
The shipping (using UPS) and tracking information has a large room for improvement.
I find Kjus/UPS, communication is poor compared to other couriers, especially as Kjus market their selves as a high end/value product.
Aligned with other couriers, why are:
- Updates not sent, advising day of delivery.
- An estimate (1-hour slot) not provided on the day of delivery.
- An ability to reschedule delivery, rather than leaving at a drop shop.
Come on Kjus, step-up.
The customer experience of Kjus online is just really awful. Slow, laborious and not customer friendly. Needs some serious work.
Sizes all over the place.
Contact emails wrong
Ability to return goods not easy at all
Expensive postage to the UK
A real shame as the products are fantastic and if the experience was easier I would use it / spend more.
easy website, delivery and product is first rate - my fourth pair of KJUS ski pants - and the price is good value
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30 Mar 2024
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28 Mar 2024
Verified review
Excellent communication re delivery
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27 Mar 2024
Verified review
Great UK delivery service. No fear returns but the quality is excellent
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26 Mar 2024
Verified review
Brought the Ikala treggings. Loved the pull on trouser. Fabric quality very good. Fitted perfectly for me as I am short. First pair I brought in Dubai so that was the first time I came across this brand . They are expensive but didn’t stop me buying a second pair in the uk. I will always look out for this brand for my golf clothing but probably in the sale
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13 Mar 2024
Verified review
Excellent speedy service.
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Answer by kjus.com/gb/en
22 Mar 2024
Thank you for taking the time to review our service. Enjoy the KJUS products.
12 Mar 2024
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Answer by kjus.com/gb/en
22 Mar 2024
Thank you for taking the time to review our service. Enjoy the KJUS products.
10 Mar 2024
Verified review
Not really much room for improvement to be honest. You provide high quality products and delivered them very quickly. A consumers ideal scenario…
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Answer by kjus.com/gb/en
22 Mar 2024
Thank you for the positive review. We appreciate you choosing the KJUS brand.
8 Mar 2024
Verified review
Beautifully packed and punctual
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Answer by kjus.com/gb/en
22 Mar 2024
Thank you for the positive review. We appreciate you choosing the KJUS brand.
5 Mar 2024
Verified review
Beautifully packaged luxury item. You get what you pay for and if anything the packaging is a bit excessive, but feels like a real treat.
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Answer by kjus.com/gb/en
22 Mar 2024
Thank you for the positive review. We appreciate you choosing the KJUS brand.
1 Mar 2024
Verified review
Service and quality
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Answer by kjus.com/gb/en
22 Mar 2024
Thank you for taking the time to review our service. Enjoy the KJUS products.
22 Feb 2024
Verified review
great service, received on time and packaged very nice
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Answer by kjus.com/gb/en
27 Feb 2024
Thank you for taking the time to review our service. Enjoy the KJUS products.
19 Feb 2024
Verified review
First class technical clothing delivered promptly and beautifully wrapped.
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Answer by kjus.com/gb/en
27 Feb 2024
Thank you for the positive review. We appreciate you choosing the KJUS brand.
18 Feb 2024
Verified review
Very stylish ski pants beautiful colour. High quality finish.
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Answer by kjus.com/gb/en
27 Feb 2024
Thank you for taking the time to review our service. Enjoy the KJUS products.
9 Feb 2024
Verified review
Good communication, good website, happy with the item
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