Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
26 Oct 2023
Verified review
The ordering and products are very good.
The shipping (using UPS) and tracking information has a large room for improvement.
I find Kjus/UPS, communication is poor compared to other couriers, especially as Kjus market their selves as a high end/value product.
Aligned with other couriers, why are:
- Updates not sent, advising day of delivery.
- An estimate (1-hour slot) not provided on the day of delivery.
- An ability to reschedule delivery, rather than leaving at a drop shop.
Come on Kjus, step-up.
The customer experience of Kjus online is just really awful. Slow, laborious and not customer friendly. Needs some serious work.
Sizes all over the place.
Contact emails wrong
Ability to return goods not easy at all
Expensive postage to the UK
A real shame as the products are fantastic and if the experience was easier I would use it / spend more.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for kjus.com/gb/en
Filter
Rating
Sort by
Latest first
6 Dec 2023
Verified review
Report review
1 Dec 2023
Verified review
systems worked well and clearly
Report review
Answer by kjus.com/gb/en
1 Dec 2023
Thank you for the positive review and have fun with the KJUS products.
28 Nov 2023
Verified review
Great quality golf gear, excellent delivery service.
Report review
Answer by kjus.com/gb/en
1 Dec 2023
Thank you for taking the time to review our service. Enjoy the KJUS products.
25 Nov 2023
Verified review
Perfectly packed and perfectly delivered 👍👍👍👍👍
Report review
Answer by kjus.com/gb/en
1 Dec 2023
Thank you for the positive review. We appreciate you choosing the KJUS brand.
28 Oct 2023
Verified review
Report review
Answer by kjus.com/gb/en
2 Nov 2023
Thank you for the positive review and have fun with the KJUS products.
26 Oct 2023
Verified review
Products = Good / Shipping = Could Do Better
The ordering and products are very good.
The shipping (using UPS) and tracking information has a large room for improvement.
I find Kjus/UPS, communication is poor compared to other couriers, especially as Kjus market their selves as a high end/value product.
Aligned with other couriers, why are:
- Updates not sent, advising day of delivery.
- An estimate (1-hour slot) not provided on the day of delivery.
- An ability to reschedule delivery, rather than leaving at a drop shop.
Come on Kjus, step-up.
Report review
Answer by kjus.com/gb/en
27 Oct 2023
Thank you for taking the time to review our service. We are sorry, that your experience with UPS was not the best. We always try to give all information’s of the order to the clients and normally you can reschedule a delivery. We are sorry that this was not the case on your order. We will take your feedback and try to make it better for the future. We hope you can enjoy your new KJUS products.
1 Sept 2023
Verified review
Report review
Answer by kjus.com/gb/en
1 Sept 2023
Thank you for taking the time to review our service. Enjoy the KJUS products.
31 Aug 2023
Verified review
Delivery was quick and the products were as described.
Report review
Answer by kjus.com/gb/en
1 Sept 2023
Thank you for taking the time to review our service. Enjoy the KJUS products.
31 Aug 2023
Verified review
Prompt delivery. Top true to size. Love fit and colour
Report review
Answer by kjus.com/gb/en
1 Sept 2023
Thank you for the positive review. We appreciate you choosing the KJUS brand.
31 Aug 2023
Verified review
Didn’t have what I ordered. Keep your stock system up to date
Report review
Answer by kjus.com/gb/en
1 Sept 2023
Thank you for the positive review. We try our best to make every client happy. If you ever have a question / problem with one of our orders again, don't hesitate to contact our customer service. (onlineshop@kjus.com)
30 Aug 2023
Verified review
Report review
Answer by kjus.com/gb/en
1 Sept 2023
Thank you for taking the time to review our service. Enjoy the KJUS products.
15 Aug 2023
Verified review
Excellent Quality & Speed of Delevery
Excellent Quality & Speed of Delivery
Report review
Answer by kjus.com/gb/en
18 Aug 2023
Thank you for the positive review and choosing KJUS.
Returns policy not very clear and had to call even then wrong instructions
Report review
Answer by kjus.com/gb/en
11 Aug 2023
Thanks for your feedback. We are very sorry that you got the wrong instructions.
If you order at KJUS again, please don't hesitate to contact us again, in case of difficulties at a return.
5 Aug 2023
Verified review
Report review
3 Aug 2023
Verified review
Easy to order. Quick delivery
Report review
Answer by kjus.com/gb/en
11 Aug 2023
Thank you, for your positive feedback.
1 Aug 2023
Verified review
I love the fact that what is described is what you get. I do not and never will mind paying for quality.
Report review
Answer by kjus.com/gb/en
11 Aug 2023
Thank you for your order at KJUS and the positive feedback.
27 Jul 2023
Verified review
Still not received my order
Its seemingly been delivered but to the wrong address
I don’t recognise the picture
Will go chap there door today
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.