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Top positive review
26 Oct 2023
Verified review
The ordering and products are very good.
The shipping (using UPS) and tracking information has a large room for improvement.
I find Kjus/UPS, communication is poor compared to other couriers, especially as Kjus market their selves as a high end/value product.
Aligned with other couriers, why are:
- Updates not sent, advising day of delivery.
- An estimate (1-hour slot) not provided on the day of delivery.
- An ability to reschedule delivery, rather than leaving at a drop shop.
Come on Kjus, step-up.
The customer experience of Kjus online is just really awful. Slow, laborious and not customer friendly. Needs some serious work.
Sizes all over the place.
Contact emails wrong
Ability to return goods not easy at all
Expensive postage to the UK
A real shame as the products are fantastic and if the experience was easier I would use it / spend more.
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Reviews for kjus.com/gb/en
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22 Feb 2024
Verified review
great service, received on time and packaged very nice
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Answer by kjus.com/gb/en
27 Feb 2024
Thank you for taking the time to review our service. Enjoy the KJUS products.
19 Feb 2024
Verified review
First class technical clothing delivered promptly and beautifully wrapped.
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Answer by kjus.com/gb/en
27 Feb 2024
Thank you for the positive review. We appreciate you choosing the KJUS brand.
18 Feb 2024
Verified review
Very stylish ski pants beautiful colour. High quality finish.
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Answer by kjus.com/gb/en
27 Feb 2024
Thank you for taking the time to review our service. Enjoy the KJUS products.
9 Feb 2024
Verified review
Good communication, good website, happy with the item
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2 Feb 2024
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30 Jan 2024
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Excellent products ( but should be at the price they charge), quality, sizing etc. Delivery very wuick
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Answer by kjus.com/gb/en
2 Feb 2024
Thank you for the positive review and have fun with the KJUS products.
26 Jan 2024
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16 Jan 2024
Verified review
Beautifully packaged and fast efficient delivery.
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Answer by kjus.com/gb/en
2 Feb 2024
Thank you for the positive review. We appreciate you choosing the KJUS brand.
15 Jan 2024
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10 Jan 2024
Verified review
Really beautiful construction and material...love it!
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Answer by kjus.com/gb/en
12 Jan 2024
Thank you for the positive review and have fun with the KJUS products.
10 Jan 2024
Verified review
The fit and quality are superb. Multi functional for skiing, sailing, golf and shooting.
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Answer by kjus.com/gb/en
12 Jan 2024
Thank you for the positive review and have fun with the KJUS products.
31 Dec 2023
Verified review
Quality Shorts
Very efficient order/delivery process, am very happy with the quality and fit of the golf shorts received.
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Answer by kjus.com/gb/en
12 Jan 2024
Thank you for the positive review. We appreciate you choosing the KJUS brand.
20 Dec 2023
Verified review
Order placed on the 8th December with intention to be delivered by 15th December. The express delivery was scheduled and the package came on the 18th. The items/ skiing gloves now are not needed as I left without them. Slow and poor service.
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Answer by kjus.com/gb/en
22 Dec 2023
We are sorry, that the delivery was not as hoped. We always try our best to find a solution as fast as possible, but as soon as the parcel leaves our warehouse, we can only contact UPS and hope on a quick replay and delivery form there on. Thanks for your understanding.
19 Dec 2023
Verified review
The whole shopping experience was easy. Most importantly the item received was as described and fits beautifully.
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Answer by kjus.com/gb/en
22 Dec 2023
Thank you for the positive review. We appreciate you choosing the KJUS brand.
17 Dec 2023
Verified review
Fantastic Quality proand fast service
Fantastic Quality products and fast service
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Answer by kjus.com/gb/en
22 Dec 2023
Thank you for the positive review. We appreciate you choosing the KJUS brand.
15 Dec 2023
Verified review
All good
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Answer by kjus.com/gb/en
22 Dec 2023
Thank you for the positive review and have fun with the KJUS products.
12 Dec 2023
Verified review
Excellent Brand
Excellent brand. Great quality and service.
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Answer by kjus.com/gb/en
22 Dec 2023
Thank you for the positive review and have fun with the KJUS products.
11 Dec 2023
Verified review
Fantastic gear, this purchase was golf related.
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Answer by kjus.com/gb/en
22 Dec 2023
Thank you for taking the time to review our service. Enjoy the KJUS products.
9 Dec 2023
Verified review
Brilliant quality products and great delivery
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Answer by kjus.com/gb/en
22 Dec 2023
Thank you for the positive review. We appreciate you choosing the KJUS brand.
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