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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
Thank you for your five star review!
Kind regards,
Vintage Wine and Port
4 Jun 2023
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It arrived promptly and was exactly what I had ordered. nothing else to add
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Answer by vintagewineandport.co.uk
5 Jun 2023
Thank you for your five star review and feedback.
Kind regards,
Vintage Wine and Port
4 Jun 2023
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Answer by vintagewineandport.co.uk
5 Jun 2023
Thank you for your five star review!
Kind regards,
Vintage Wine and Port
2 Jun 2023
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Delivered on time, well presented.
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Answer by vintagewineandport.co.uk
5 Jun 2023
Thank you for your five star review!
Kind regards,
Vintage Wine and Port
1 Jun 2023
Verified review
Excellent variety, easy search, awesome service
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Answer by vintagewineandport.co.uk
1 Jun 2023
Thank you for your five star rating and review. We are so pleased to hear that you found our services to be excellent!
Kind regards,
Vintage Wine and Port
1 Jun 2023
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Answer by vintagewineandport.co.uk
1 Jun 2023
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
31 May 2023
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Well designed “shop”, which made the process of shopping and payment easy and straightforward.Great description of the various wines on offer.
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Answer by vintagewineandport.co.uk
31 May 2023
Thank you very much Raymond for your five star rating of our site and products. We do hope you enjoy your order.
Kind regards,
Vintage Wine and Port
30 May 2023
Verified review
I ordered a special bottle of port for a birthday gift- everything went well and delivery time was fairly quick - would definitely order from them again
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Answer by vintagewineandport.co.uk
30 May 2023
Thank you JoAnn for taking the time to leave us with a five star rating and your comments. We are so pleased to hear that your order arrived in good time, we do hope the recipient enjoys their lovely gift.
Kind regards,
Vintage Wine and Port
27 May 2023
Verified review
Excellent service and delivery time excellent will definitely order again
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Answer by vintagewineandport.co.uk
30 May 2023
Thank you Jean for your five star rating and review. We are so pleased to hear that you found our services to be excellent.
Kind regards,
Vintage Wine and Port
26 May 2023
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Always do a good job
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Answer by vintagewineandport.co.uk
26 May 2023
Thank you very much Michelle for your kind five star review.
Kind regards,
Vintage Wine and Port
25 May 2023
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Fast and secure delivery, good selection.
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Answer by vintagewineandport.co.uk
25 May 2023
Thank you very much for your kind five star review. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
23 May 2023
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Answer by vintagewineandport.co.uk
23 May 2023
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
21 May 2023
Verified review
Lovely presentation box, delivery very quick
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Answer by vintagewineandport.co.uk
22 May 2023
Thank you for your five star review, we are so pleased to hear that you are happy with your order and our services.
Kind regards,
Vintage Wine and Port
20 May 2023
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Answer by vintagewineandport.co.uk
22 May 2023
Thank you for your five star rating.
Kind regards,
Vintage Wine and Port
20 May 2023
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Beautiful presentation and delivery safe and on time.
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Answer by vintagewineandport.co.uk
22 May 2023
Thank you very much for taking the time to leave us with a five star rating and review. We are so pleased to hear that you are happy with your order and that it arrived safely with you in good time.
Kind regards,
Vintage Wine and Port
18 May 2023
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Good customer service
Good choice, reasonable prices and good customer service.
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Answer by vintagewineandport.co.uk
18 May 2023
Thank you very much Stuart for your five star rating. We are so pleased to hear that you are happy with our website and services.
Kind regards,
Vintage Wine and Port
18 May 2023
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Answer by vintagewineandport.co.uk
18 May 2023
Thank you very much for your five star review.
Kind regards,
Vintage Wine and Port
17 May 2023
Verified review
Happy in Seattle...
Package received in perfect condition with international shipping.
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Answer by vintagewineandport.co.uk
18 May 2023
Thank you Stefan, our packing team work very hard to ensure all bottles are the packaged safely for transit! We are so pleased to hear that you've received your order so quickly and safely in the United States.
Kind regards,
Vintage Wine and Port
17 May 2023
Verified review
Happy dinner 99
Excellent web site very easy to navigate round. Fast and efficient delivery.
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Answer by vintagewineandport.co.uk
17 May 2023
Thank you very much for taking the time to leave us with a five star review. We are so pleased to hear that you found our website to be user friendly and our services were efficient. We do hope the recipient enjoys their lovely gift.
Kind regards,
Vintage Wine and Port
17 May 2023
Verified review
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Answer by vintagewineandport.co.uk
17 May 2023
Thank you for your five star review.
Kind regards,
Vintage Wine and Port
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