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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
2 days ago
Verified review
Friendly & helpful
There was an minor error in the delivery address (my mistake) which they noticed & contacted me to check before despatch. they were very polite & helpful and the subsequent delivery was promprt and well packaged.
Plus the product looks good too.
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Answer by vintagewineandport.co.uk
2 days ago
Thank you very much Kevin for your kind five star review. Our customer care team are always happy to assist where we can and we are very pleased we were able to rectify this for you. We are so glad to hear that you are happy with your order and our services.
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
Straight-forward process
Easy to order.
Good communication re delivery.
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Answer by vintagewineandport.co.uk
2 days ago
Thank you very much for your five star review, we are so pleased to hear that everything was satisfactory for you.
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
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Answer by vintagewineandport.co.uk
2 days ago
Thank you for leaving us with your five star rating!
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
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Answer by vintagewineandport.co.uk
2 days ago
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
Terrific inventory & attentive service, with an effective delivery.
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Answer by vintagewineandport.co.uk
3 days ago
Thank you very much Cecil for your five star rating, we are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
Great range of quality Ports stocked by helpful retailer.
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Answer by vintagewineandport.co.uk
3 days ago
Thank you very much Nigel for your kind five star rating and feedback, we are so pleased that you are happy with our range of ports and our services.
Kind regards,
Vintage Wine and Port
4 days ago
Verified review
Service as expected
The information on the website appeared to be accurate, and delivery was prompt.
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Answer by vintagewineandport.co.uk
3 days ago
Thank you Peter for your five star rating and comments. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
4 days ago
Verified review
Straightforward ordering. Well done
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Answer by vintagewineandport.co.uk
3 days ago
Thank you very much for your five star rating and review.
Kind regards,
Vintage Wine and Port
Excellent product, excellent price (compared to others) and prompt delivery.
Very happy.
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Answer by vintagewineandport.co.uk
3 days ago
Thank you Richard for taking the time to leave us with your five star review and feedback. We are so pleased to hear that you found everything to be excellent and that you are happy with our services!
Kind regards,
Vintage Wine and Port
4 days ago
Verified review
Great place for those wanting something special.
I really like the tasting notes, they help you easily chose the perfect port. Also the speed and level of service is always excellent.
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Answer by vintagewineandport.co.uk
3 days ago
Thank you very much Christopher for your kind five star rating, we are so pleased to hear that you are happy with our services all round and found everything to be excellent!
Kind regards,
Vintage Wine and Port
6 days ago
Verified review
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Answer by vintagewineandport.co.uk
3 days ago
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
Speedy delivery of exactly the products ordered Did have a little difficulty ordering when moving from one ordered product to another but website generally good and certainly interesting
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Answer by vintagewineandport.co.uk
3 days ago
Thank you Graeme for your five star rating and feedback. If you ever have any issue in future please do not hesitate to give us a call and we would be more than happy to assist.
Kind regards,
Vintage Wine and Port
6 days ago
Verified review
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Answer by vintagewineandport.co.uk
3 days ago
Thank you for leaving us with a five star rating!
Kind regards,
Vintage Wine and Port
6 days ago
Verified review
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Answer by vintagewineandport.co.uk
3 days ago
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
6 days ago
Verified review
Good value and excellent service
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Answer by vintagewineandport.co.uk
3 days ago
Thank you for your kind five star review, we are so happy to hear that you found our services to be excellent!
Kind regards,
Vintage Wine and Port
7 days ago
Verified review
Great service
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Answer by vintagewineandport.co.uk
3 days ago
Thank you for leaving us with a five star rating, we are so pleased to hear that you found our services to be great!
Kind regards,
Vintage Wine and Port
7 days ago
Verified review
Fast service and good products
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Answer by vintagewineandport.co.uk
3 days ago
Thank you for your five star rating and feedback!
Kind regards,
Vintage Wine and Port
7 days ago
Verified review
Delivered as requested and the product was exactly as described. What's not to love?
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Answer by vintagewineandport.co.uk
3 days ago
Thank you very much Tim for taking the time to leave us with your kind five star review. We are so pleased to hear that you are happy with our services!
Kind regards,
Vintage Wine and Port
7 days ago
Verified review
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Answer by vintagewineandport.co.uk
7 days ago
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
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