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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
Thank you for your five star rating and comments, we are very pleased to hear that you found everything to be simple and prompt.
Kind regards,
Vintage Wine and Port
19 Apr 2024
Verified review
Great selection and very easy purchase.
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Answer by vintagewineandport.co.uk
22 Apr 2024
Thank you very much for your kind five star rating and review.
Kind regards,
Vintage Wine and Port
4 days ago
Verified review
Straightforward ordering. Well done
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Answer by vintagewineandport.co.uk
3 days ago
Thank you very much for your five star rating and review.
Kind regards,
Vintage Wine and Port
6 days ago
Verified review
Good value and excellent service
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Answer by vintagewineandport.co.uk
3 days ago
Thank you for your kind five star review, we are so happy to hear that you found our services to be excellent!
Kind regards,
Vintage Wine and Port
7 days ago
Verified review
Fast service and good products
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Answer by vintagewineandport.co.uk
3 days ago
Thank you for your five star rating and feedback!
Kind regards,
Vintage Wine and Port
10 Apr 2024
Verified review
Good choice, delivered on time
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Answer by vintagewineandport.co.uk
15 Apr 2024
Thank you for your five star review!
Kind regards,
Vintage Wine and Port
8 days ago
Verified review
No need to change anything!!
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Answer by vintagewineandport.co.uk
8 days ago
Thank you very much for your five star rating, we are so pleased to hear that you are happy with everything!
Kind regards,
Vintage Wine and Port
16 Apr 2024
Verified review
Excellent choice and service
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Answer by vintagewineandport.co.uk
16 Apr 2024
Thank you very much for taking the time to leave us with your five star review, we are so pleased to hear that you found everything to be excellent!
Kind regards,
Vintage Wine and Port
22 Apr 2024
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Quick reliable service
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Answer by vintagewineandport.co.uk
22 Apr 2024
Thank you for your five star rating Ian, we are very pleased to hear that you are happy with our services!
Kind regards,
Vintage Wine and Port
15 Apr 2024
Verified review
Excellent service
Super customer service
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Answer by vintagewineandport.co.uk
15 Apr 2024
Thank you for your five star rating, we are so pleased to hear that you found our services to be excellent!
Kind regards,
Vintage Wine and Port
7 days ago
Verified review
Great service
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Answer by vintagewineandport.co.uk
3 days ago
Thank you for leaving us with a five star rating, we are so pleased to hear that you found our services to be great!
Kind regards,
Vintage Wine and Port
7 days ago
Verified review
Quick & easy
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Answer by vintagewineandport.co.uk
7 days ago
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
16 hours ago
Verified review
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Answer by vintagewineandport.co.uk
14 hours ago
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
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Answer by vintagewineandport.co.uk
2 days ago
Thank you for leaving us with your five star rating!
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
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Answer by vintagewineandport.co.uk
2 days ago
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
6 days ago
Verified review
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Answer by vintagewineandport.co.uk
3 days ago
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
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