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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
Thank you very much for your star review and feedback.
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Vintage Wine and Port
18 Dec 2023
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Answer by vintagewineandport.co.uk
19 Dec 2023
Thank you very much for your star rating!
Kind regards,
Vintage Wine and Port
18 Dec 2023
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Answer by vintagewineandport.co.uk
19 Dec 2023
Thank you very much for your star rating!
Kind regards,
Vintage Wine and Port
13 Dec 2023
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Answer by vintagewineandport.co.uk
14 Dec 2023
Thank you for your star review.
Kind regards,
Vintage Wine and Port
7 Dec 2023
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Answer by vintagewineandport.co.uk
7 Dec 2023
Thank you for your star rating!
Kind regards,
Vintage Wine and Port
6 Dec 2023
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Answer by vintagewineandport.co.uk
6 Dec 2023
Thank you for taking the time to leave us with a star rating - we hope you enjoy your order!
Kind regards,
Vintage Wine and Port
2 Dec 2023
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I've ordered several social gifts from Vintage Wine and Port and they've been very reliable and pleasant to work with.
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Answer by vintagewineandport.co.uk
5 Dec 2023
Thank you very much for taking the time to leave us with a review, we are very pleased to see a happy returning customer.
Kind regards,
Vintage Wine and Port
25 Nov 2023
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Answer by vintagewineandport.co.uk
27 Nov 2023
Thank you very much for your star rating, we hope you enjoy your order.
Kind regards,
Vintage Wine and Port
20 Nov 2023
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Buying was easy, and the product seems excellent value - now to find out if the delivery is as effective!
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Answer by vintagewineandport.co.uk
20 Nov 2023
Thank you very much for review. We do hope you enjoy your order when it arrives - tracking information will be available via email from our couriers.
Kind regards,
Vintage Wine and Port
19 Nov 2023
Verified review
Easy to use website, and user friendly shopping cart.
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Answer by vintagewineandport.co.uk
20 Nov 2023
Thank you for your review.
Kind regards,
Vintage Wine and Port
17 Nov 2023
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Easy to use web site.
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Answer by vintagewineandport.co.uk
17 Nov 2023
Thank you for your review Kathleen, we hope you enjoy your order.
Kind regards,
Vintage Wine and Port
4 Nov 2023
Verified review
Impressive range of vintage ports
The impressive range of vintage ports and the useful information provided on each were both highly satisfactory. The web interface, contrary to the spirit of the age, was easy to use and seems not to have been designed by chimps. The one drawback (and reason for dropping a star) was that I was compelled to pay using Paypal, as the credit card option, which I would strongly prefer, returned a 505 error.
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Answer by vintagewineandport.co.uk
7 Nov 2023
Thank you for your kind review. We are pleased to hear that you are happy with our website and products. We are sorry to hear there was a 505 error when you tried to make payment with card, we do offer the option to call the office and we can take card payments over the telephone as well.
Kind regards,
Vintage Wine and Port
1 Nov 2023
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Very quick delivery
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Answer by vintagewineandport.co.uk
2 Nov 2023
Thank you for your review and feedback, we are very pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
31 Oct 2023
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Answer by vintagewineandport.co.uk
31 Oct 2023
Thank you for your star review.
Kind regards,
Vintage Wine and Port
30 Oct 2023
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GOOD AND EASY ON LINE Access
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Answer by vintagewineandport.co.uk
31 Oct 2023
Thank you for your review and feedback.
Kind regards,
Vintage Wine and Port
29 Oct 2023
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Nice package
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Answer by vintagewineandport.co.uk
30 Oct 2023
Thank you for your review! We hope you enjoy your order.
Kind regards,
Vintage Wine and Port
25 Oct 2023
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Answer by vintagewineandport.co.uk
25 Oct 2023
Thank you for your star rating.
Kind regards,
Vintage Wine and Port
25 Oct 2023
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Nice product, fast service
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Answer by vintagewineandport.co.uk
25 Oct 2023
Thank you for your kind feedback.
Kind regards,
Vintage Wine and Port
28 Sept 2023
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The response to my order was very prompt and efficient. Ideally I would to have bought the port cheaper - but that is the case with all my purchases!
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Answer by vintagewineandport.co.uk
28 Sept 2023
Thank you Joseph for taking the time to leave us with a review. We are very pleased to hear that you found our services to be prompt and efficient. We do hope you enjoy your order.
Kind regards,
Vintage Wine and Port
20 Sept 2023
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Internet search
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Answer by vintagewineandport.co.uk
27 Sept 2023
Thank you for your rating and review. We hope you enjoy your order!
Kind regards,
Vintage Wine and Port
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