artforma-mirrors.co.uk
Reviews:

118 reviews in the last 12 months338 total reviews  

4.12
Good

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Top positive review

12 Jun 2023
 Verified review
Great choice of designs and styles on the website. I loved the fact that there was an individual choice of sizes, lighting, demysting and additional features so my mirror design was unique to me. The parcel arrived in super quick time and the packaging was absolutely exceptional. Very impressed with this company from start to finish. Mirror 1500mmx 1000mm

Top negative review

11 Jan 2024
 Verified review
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range. The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying. I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors. Front = looks great Back = poorly designed
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Reviews for artforma-mirrors.co.uk

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Latest first
7 Sept 2023
 Verified review
Good mirror fast shipment.
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5 Sept 2023
 Verified review
Don’t buy - they made returns and order changes impossibly difficult and expensive
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Answer by artforma-mirrors.co.uk
6 Sept 2023
Good morning, We inform you twice on our website when placing an order to check the specifications carefully, as it is not possible to make changes after ordering. This is due to the business profile of our company - mirrors made to order. Best regards - ARTFORMA TEAM
31 Aug 2023
 Verified review
Kept me up to date re delivery times. Mirror looks great!
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30 Aug 2023
 Verified review
good finished work, clearly communicated and on time delivery.
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21 Aug 2023
 Verified review
Beautiful mirror, installed professionally, works well on battery power.
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18 Aug 2023
 Verified review
Nice product. Quickly dispatched. Extremely well packed. Overall very pleased. The battery powered LED mirrors are great in locations where it would be difficult or expensive to get a mains power supply.
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3 Aug 2023
 Verified review
Perfect, as described in mint condition.
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31 Jul 2023
 Verified review

Very nice and good quality mirror

I was super well attended, it delivered on time and the way I chose it customised.
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31 Jul 2023
 Verified review
Loved the mirror and looks great in the bathroom. Great quality and did not have too wait too long for delivery. Would certainly recommend.
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23 Jul 2023
 Verified review
Fantastic packaging. Super product. FedEx let the side down.
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13 Jul 2023
 Verified review
Excellent well made product
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3 Jul 2023
 Verified review

Exploded mirror

I had a mirror fitted as your instructions and it exploded in less than a week with no one in the bathroom thank god , I have pictures of the damage it has caused in our refurbished bathroom
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Answer by artforma-mirrors.co.uk
10 Jul 2023
Good morning, Unfortunately, Your review is not correct. The mirror was not hung according to our instructions. In the photo You can clearly see the intact pendants, which means that you hung the mirror on white plastic profiles. In the manual and on the website there is clear information not to hang the mirror in this way, but You did not follow this information, and then you reported that the mirror was falling off the wall on its own. If the mirror had been properly hung on the silver hangers at the back of the mirror - the mirror would not have fallen down, or the hangers would have been unglued from the back of the mirror, and as we can see in the photo the hangers are intact - therefore the complaint was rejected. Best regards. ARTFORM TEAM
23 Jun 2023
 Verified review
It had a light as described, but the light emitted was so low as not to be that useful- especially when you consider the cost £199. Perhaps more practical information on level of light (not technical) for potential buyers so they know what they are buying.
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Answer by artforma-mirrors.co.uk
29 Jun 2023
Good morning, I am sorry to hear that the mirror does not fully meet your expectations. However, on our website we provide detailed information regarding the power of our LED strips (in lumens), as well as their shade. In case of doubt, you can, of course, contact us directly for advice, but the opinion on the power of lighting is very subjective and can be different for customers, which is why we provide all necessary information on the website to be able to choose the perfect lighting for yourself. Best regards. ARTFORM TEAM
23 Jun 2023
 Verified review
Fabulous mirror’s - was delivered very securely and easy to put up as well. Would recommend to anyone who wants a high end mirror..
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12 Jun 2023
 Verified review
Great choice of designs and styles on the website. I loved the fact that there was an individual choice of sizes, lighting, demysting and additional features so my mirror design was unique to me. The parcel arrived in super quick time and the packaging was absolutely exceptional. Very impressed with this company from start to finish. Mirror 1500mmx 1000mm
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30 May 2023
 Verified review
Received a broken mirror which had been packaged wrongly and a free replacement was refused. On top of this, the products are flimsy and of poor quality and do not merit the premium price that is being charged.
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Answer by artforma-mirrors.co.uk
31 May 2023
Good morning, We see that you reported the damage after hanging the mirror, which means that the defect could also have arisen when the mirror was hung. Therefore, we place great emphasis on informing you to check the entire condition of the mirror before hanging it, because after hanging complaints due to mechanical damage will not be accepted. This information is on the tags on the back of the mirror and on the first page of our instructions to ensure that the customer has checked the condition of the mirror before removing these protections. Best regards. ARTFORMA TEAM
26 May 2023
 Verified review
I was very nervous ordering from a company I didn't know based in another country as sending it back if there were any issues would have been very difficult. I needn't have worried all was east. I'm incredibly pleased with my huge 160x100 mirror 😊
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24 May 2023
 Verified review
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