artforma-mirrors.co.uk
Reviews:

117 reviews in the last 12 months337 total reviews  

4.12
Good

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Top positive review

12 Jun 2023
 Verified review
Great choice of designs and styles on the website. I loved the fact that there was an individual choice of sizes, lighting, demysting and additional features so my mirror design was unique to me. The parcel arrived in super quick time and the packaging was absolutely exceptional. Very impressed with this company from start to finish. Mirror 1500mmx 1000mm

Top negative review

11 Jan 2024
 Verified review
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range. The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying. I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors. Front = looks great Back = poorly designed
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Reviews for artforma-mirrors.co.uk

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11 Nov 2023
 Verified review

The bluetooth connection stopped…

I was impressed with such a good after-sale service. I had a problem with the bluetooth connection with the Artforma bathroom mirror speakers. They reached out and offered to help. The problem is now solved. We are very pleased with our new 'smart' mirror!
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GF
G F.
Mansfield
8 Nov 2023
 Verified review
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8 Nov 2023
 Verified review
A stunning unique mirror that looks incredible on our wall. The mirror arrived well packaged to prevent damage in transit. My only criticism of the mirror is how close the hanging points are relative to the size of the mirror. Ideally these should be spaced further apart to prevent movement. Other than that, I'm very pleased with my purchase.
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6 Nov 2023
 Verified review
The mirror and lighting is poor quality for the cost of it.
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Answer by artforma-mirrors.co.uk
7 Nov 2023
Dear Denise, I'm truly sorry to hear that the mirror didn't meet your expectations. We take your feedback seriously and apologize for any inconvenience this may have caused. We value your satisfaction and would like to make things right. Please don't hesitate to contact us directly so that we can address any issues with the mirror and ensure your complete satisfaction. Thank you for bringing this to our attention, and we appreciate the opportunity to improve your experience. ARTFORMA TEAM
6 Nov 2023
 Verified review
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1 Nov 2023
 Verified review
delighted with the mirror (Battery operated LED). Mirror was well secured in its Package, delivered within the specifies time frame. Overall & based on my own experience, I'd recommend this company with no hesitation.
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29 Oct 2023
 Verified review
Made perfectly to size, good quality product and arrived promptly.
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23 Oct 2023
 Verified review
Happy Customer
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23 Oct 2023
 Verified review
great quality mirror. great service
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23 Oct 2023
 Verified review
Lighting and design on mirror
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17 Oct 2023
 Verified review
Arrived as ordered, all work as described.
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10 Oct 2023
 Verified review
scam chinese item not as described atall. avoid at all cost b!!!
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Answer by artforma-mirrors.co.uk
11 Oct 2023
Dear Reuben, We would like to express our apologies if the mirror did not meet your expectations. However, we have not received any prior communication or reports regarding this issue. We are committed to ensuring your satisfaction, so we kindly request that you get in touch with us to further discuss and clarify any concerns you may have. Your feedback is essential to us, and we are here to address any questions or issues you may have. Kind regards, ARTFORMA TEAM
30 Sept 2023
 Verified review
Not great, the mirror is fine, ok quality but the fixings are useless and customer service below average.
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Answer by artforma-mirrors.co.uk
5 Oct 2023
Dear Paul, We would like to extend our apologies for the difficulties you experienced with hanging the mirror. We genuinely regret any inconvenience this may have caused. We noticed that you did not respond to our messages, and we are curious to understand if there was a specific reason for this. Your feedback is crucial to us, as it helps us identify and resolve any issues promptly. We would greatly appreciate it if you could get in touch with us, as we are eager to work together to find a solution to this matter. Your satisfaction is our top priority, and we want to ensure that you have the best experience with our products. Thank you for your understanding, and we look forward to hearing from you soon. Best regards, ARTFORMA TEAM
27 Sept 2023
 Verified review
Bit expensive compare to our other mirror. Nit sure about the quality. Time will tell
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24 Sept 2023
 Verified review
Took forever to come and the mirror is not the best quality!
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Answer by artforma-mirrors.co.uk
25 Sept 2023
Dear Jess, I hope this message finds you well. I wanted to personally address the issue you've encountered with your mirror, and I sincerely apologize that it did not meet your expectations. Your satisfaction is of paramount importance to us, and we deeply regret any disappointment you may have experienced. We value your feedback and want to make sure we address your concerns promptly. I understand that there might have been a discrepancy in the expected delivery time for your mirror. Please note that each order is custom-made, and we do not carry any products in stock. The estimated production and delivery time was made available on our website to provide transparency about our process. To better assist you and ensure we resolve this matter to your satisfaction, could you please send us a direct message detailing your specific concerns with the mirror? This will allow us to gain a clear understanding of the issues you are facing and take appropriate action. Kind reagrds,. ARTFORMA TEAM
23 Sept 2023
 Verified review
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23 Sept 2023
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17 Sept 2023
 Verified review
Easy to order, dispatched to within 7 days, packaged well. Happy with purchase. Good value compared to competitors but would be nice to choose light colours even for battery operated mirrors
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15 Sept 2023
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9 Sept 2023
 Verified review
Exactly as described! Would highly recommend xx
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