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Top positive review
11 Feb 2024
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The item was well received, however it took nearly two weeks to arrive, despite the 5-7 day delivery detailed on the product page. I didn’t get a shipping notification until a week after I placed the order! It was also misleading with a UK address listed, and on a .co.uk website, but it turns out it was being sent from Denmark (which also explains the hefty delivery fee).
Ordered on the 15th Dec but thought the items would arrive in time for Christmas as no indication on the website that the items were coming from overseas. No last date orders for before Christmas notification and I genuinely was disappointed that the website was not more transparent ie .com rather than .co.uk. Deceiving, and consequently the items arrived on 28th December, too late for Christmas
Quality wasn’t great, not very stable but the weight on top of the box holds it together (for now!). For price would have expected much better.
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19 Feb 2024
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11 Feb 2024
Verified review
Long delivery wait
The item was well received, however it took nearly two weeks to arrive, despite the 5-7 day delivery detailed on the product page. I didn’t get a shipping notification until a week after I placed the order! It was also misleading with a UK address listed, and on a .co.uk website, but it turns out it was being sent from Denmark (which also explains the hefty delivery fee).
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27 Jan 2024
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Usual issue of e-commerce shops - you place an order, they take your money and then you get an email”Sorry we don’t have this is stock, it’ll be 4-6 weeks”. That wasn’t clear on their website. In which case then give me my money back until it is in stock.
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26 Jan 2024
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Design and a actual unit quite nice but delivery very slow even if article is in stock.
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3 Feb 2024
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5 Dec 2023
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Item arrived damaged!
The item took a while to arrive and after paying £11 for postage I expected it to arrive adequately wrapped up. Sadly it arrived in a flimsy envelope with the bubble wrap all squashed this meant that the item arrived with its box crushed! This was supposed to be a Christmas gift so this was very disappointing. Especially as the item is so expensive.
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22 Nov 2023
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Wine rack is just what’s needed.
Tracking after dispatch was confusing as it was U.K. website or so I thought. No issues other than the tracking stopped presumably when it reached the U.K. had to reach out for further details however arrived in time for birthday. Thank you
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2 Oct 2023
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NIcely made. Stores 36 bottles in a remarkably small space and looks well too. Beware larger bottles (especially from the Bergerac region) - a slightly tight squeeze. Overall a very good buy.
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16 Aug 2023
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"easy to assemble' doesn't quite do it for me - better instructions with tips to make it easier would be appreciated. It was a pig of a task - but the end result is perfectly satisfactory.
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20 Sept 2023
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Clear direction on the product from the various members of the team and a simple and careful delivery.
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6 Dec 2023
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One wooden dowel to cove screws missing rather annoyingly.
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22 Jul 2023
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Good quality but took longer to arrive than expected
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29 Dec 2023
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Ordered on the 15th Dec but thought the items would arrive in time for Christmas as no indication on the website that the items were coming from overseas. No last date orders for before Christmas notification and I genuinely was disappointed that the website was not more transparent ie .com rather than .co.uk. Deceiving, and consequently the items arrived on 28th December, too late for Christmas
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2 Jul 2023
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The website says 1-2 days delivery which was not the case. The order was placed on a Saturday and not confirmed until the Tuesday. I had to chase numerous times as it was urgent, and they took the money almost immediately. The courier company failed to load the consignment on the day promised (Friday). They did make up for it by delivery on the next day which was a Saturday.
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Answer by Wineandbarrels.co.uk
6 Jul 2023
Hello Sue.
We are so sorry for this, we had some trouble getting a confirmation with our warehouse for shipment, it is fixed now.
Greetings Michael
9 Oct 2023
Verified review
Still waiting for the delivery! Two weeks and counting. Communications from the courier company have been non-existent. Very frustrating.
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19 Nov 2023
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Well it looks lovely in the picture but 2 weeks later I’m still waiting for it to arrive!
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