Wineandbarrels.co.uk
Reviews:

63 reviews in the last 12 months279 total reviews  

4.02
Good

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Certified since: 11 Oct 2019
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Wineandbarrels.co.uk fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

11 Feb 2024
 Verified review
The item was well received, however it took nearly two weeks to arrive, despite the 5-7 day delivery detailed on the product page. I didn’t get a shipping notification until a week after I placed the order! It was also misleading with a UK address listed, and on a .co.uk website, but it turns out it was being sent from Denmark (which also explains the hefty delivery fee).

Top negative review

29 Dec 2023
 Verified review
Ordered on the 15th Dec but thought the items would arrive in time for Christmas as no indication on the website that the items were coming from overseas. No last date orders for before Christmas notification and I genuinely was disappointed that the website was not more transparent ie .com rather than .co.uk. Deceiving, and consequently the items arrived on 28th December, too late for Christmas
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Reviews for Wineandbarrels.co.uk

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8 Jan 2024
 Verified review
The delivery is absolutely shocking, ordered the item 3 weeks ago and it still hasn’t arrived!
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Answer by Wineandbarrels.co.uk
8 Jan 2024
There has been a lot of presure on the freight companies. We are sorry for the inconvenience. I just saw on the T&T that it has been delivered today. Please give us a call if any issues should arrise.
30 Dec 2023
 Verified review
Excellent quality products
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29 Dec 2023
 Verified review
Ordered on the 15th Dec but thought the items would arrive in time for Christmas as no indication on the website that the items were coming from overseas. No last date orders for before Christmas notification and I genuinely was disappointed that the website was not more transparent ie .com rather than .co.uk. Deceiving, and consequently the items arrived on 28th December, too late for Christmas
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22 Dec 2023
 Verified review
Wouldn’t post to the Isle of Man after taking payment. Refund received but no reason given. Have just ordered from another UK company who had no issue to post to the Isle of Man
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18 Dec 2023
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17 Dec 2023
 Verified review
My order still hasn't arrived.
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13 Dec 2023
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12 Dec 2023
 Verified review
Easy to order and to return with a different model. Very efficient and quick. Thank you. Clive @ the_milbury
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9 Dec 2023
 Verified review
Good prompt service
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6 Dec 2023
 Verified review
One wooden dowel to cove screws missing rather annoyingly.
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5 Dec 2023
 Verified review
Item arrived damaged! The item took a while to arrive and after paying £11 for postage I expected it to arrive adequately wrapped up. Sadly it arrived in a flimsy envelope with the bubble wrap all squashed this meant that the item arrived with its box crushed! This was supposed to be a Christmas gift so this was very disappointing. Especially as the item is so expensive.
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25 Nov 2023
 Verified review

Thank you.

Good, easy professional service, Nice products. Quick to act when i ordered the wrong Fridge.
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22 Nov 2023
 Verified review
Wine rack is just what’s needed. Tracking after dispatch was confusing as it was U.K. website or so I thought. No issues other than the tracking stopped presumably when it reached the U.K. had to reach out for further details however arrived in time for birthday. Thank you
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PH
Peter H.
Newcastle upon Tyne
20 Nov 2023
 Verified review
Promptly delivered. Good quality
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19 Nov 2023
 Verified review
Well it looks lovely in the picture but 2 weeks later I’m still waiting for it to arrive!
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18 Nov 2023
 Verified review

Outstanding customer service

Staff were extremely helpful in working with me to design the wine storage and their customer service once I put in the order was excellent.
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14 Nov 2023
 Verified review

Good design

Simple, compact design. Doesn't take up floor space.
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11 Nov 2023
 Verified review
One of wooden slats was loose when it arrived so either I have to send it back to replace or try and repair which is proving harder than I thought
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29 Oct 2023
 Verified review
Great products excellent choice very good after sales team
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24 Oct 2023
 Verified review

Quality product

The quality of them units bought is excellent and the winter storage is ready access. I had a speedy response when I had a query before. ordering. Very glad I used this company
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