Acer Store UK- Logo - reviews

Acer Store UK
Reviews:

1,365 reviews in the last 12 months4,373 total reviews  

4.70
Excellent
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Top positive review

4 Jan 2024
 Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
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Top negative review

20 Sept 2023
 Verified review
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!! Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them! I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy. I buy a laptop a month for work but don't see why I should be back after this experience.
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SJ
Susan J.
Bicester
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Reviews for Acer Store UK

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5 Sept 2023
 Verified review
not technically minded so found comparing models a bit confusing put purchase was simple.
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Answer by Acer Store UK
6 Sept 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
21 May 2023
 Verified review
Tried to get some technical advice but was passed from one site to another! Otherwise OK
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Answer by Acer Store UK
22 May 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your, Acer store
12 Jul 2023
 Verified review

Purchase of desktop computer

Took a time to go through all the options for the computer but got there in the end
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Answer by Acer Store UK
14 Jul 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
27 May 2023
 Verified review

Relatively painless purchase

Comparing models is hard. The 5% discount voucher took 2 attempts to get to work.
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Answer by Acer Store UK
30 May 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your, Acer store
5 Nov 2023
 Verified review

I found the website slightly cumbersome…

I found the website slightly cumbersome to use, otherwise everything was clear.
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Answer by Acer Store UK
6 Nov 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
7 Jan 2024
 Verified review
reasonable selection in a decent price range, clear easy to read information
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Answer by Acer Store UK
9 Jan 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
12 Dec 2023
 Verified review
simple and fast - would have liked a click and collect option
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Answer by Acer Store UK
14 Dec 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
18 Aug 2023
 Verified review
Easy to use website. I have bought Acer computers before.
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Answer by Acer Store UK
22 Aug 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
11 Dec 2023
 Verified review
Easy to complete order, information really easy to follow
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Answer by Acer Store UK
12 Dec 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
27 Sept 2023
 Verified review
Good website. Trouble with getting credit card accepted
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Answer by Acer Store UK
29 Sept 2023
Dear customer, Thank you for your feedback, your opinion matters to us. Your comment is highly appreciated and already forwarded to the relevant department for further investigation. Our payment platform is designed to the latest international standards to offer you a fast, seamless and secure payment. It is not uncommon, however, that for reasons that are not under our direct influence, a good payment might not go through. We would like to apologize for the inconvenience. Your Acer Store
5 Sept 2023
 Verified review
serial and model numbers difficult to read and compare
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Answer by Acer Store UK
6 Sept 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
27 Sept 2023
 Verified review
Good discount and good to have all payment options
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Answer by Acer Store UK
28 Sept 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
27 Aug 2023
 Verified review
Slow site, locked up, had to conduct purchase x 2
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Answer by Acer Store UK
11 Sept 2023
Dear customer, Your comment is highly appreciated and already forwarded to the relevant IT team for further investigation. Even though our infrastructure team is doing its best to make sure there are no interruptions or connection delays in browsing our store, it might happen from time to time, for reasons that are beyond our control that customers might experience a slow connection. Your Acer store
29 Oct 2023
 Verified review
Little bit clunky adjusting my account details
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Answer by Acer Store UK
30 Oct 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
22 May 2023
 Verified review
slightly confusing when choosing product.
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Answer by Acer Store UK
30 May 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your, Acer store
3 Jan 2024
 Verified review
The range and price of the various items
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Answer by Acer Store UK
4 Jan 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
19 Sept 2023
 Verified review
Smooth website and look professional.
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Answer by Acer Store UK
21 Sept 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
27 Oct 2023
 Verified review
first time i have used this process
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Answer by Acer Store UK
30 Oct 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
15 Jul 2023
 Verified review
Difficult to find what I wanted
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Answer by Acer Store UK
17 Jul 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are sorry to hear that you have not been fully satisfied with your purchase experience at our store. In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further. https://store.acer.com/de-de/contact/ Your Acer store
16 Sept 2023
 Verified review
very good, excellent discount.
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Answer by Acer Store UK
19 Sept 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store