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Top positive review
4 Jan 2024
Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!!
Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them!
I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy.
I buy a laptop a month for work but don't see why I should be back after this experience.
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
8 days ago
Verified review
All straightforward
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Answer by Acer Store UK
8 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
9 days ago
Verified review
Discounts Provided
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Answer by Acer Store UK
9 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 days ago
Verified review
All good thank you
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Answer by Acer Store UK
9 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 days ago
Verified review
Direct and quick
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Answer by Acer Store UK
6 hours ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 May 2024
Verified review
Ease of process
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Answer by Acer Store UK
2 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
7 days ago
Verified review
easy website
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Answer by Acer Store UK
5 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
1 May 2024
Verified review
Easy to use
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Answer by Acer Store UK
2 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 May 2024
Verified review
OK
it was ok
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Answer by Acer Store UK
6 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
8 May 2024
Verified review
All good
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Answer by Acer Store UK
9 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
30 Apr 2024
Verified review
Fast
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Answer by Acer Store UK
30 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
5 days ago
Verified review
Gid
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Answer by Acer Store UK
2 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
6 days ago
Verified review
H
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Answer by Acer Store UK
5 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
28 Apr 2024
Verified review
1
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Answer by Acer Store UK
29 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Apr 2024
Verified review
Acer Aspire 5 On-line Purchase
I have always purchased Dell for my business in the past but the last two purchases with them were a complete and utter rigmarole which put me off using them again. Having Googled 'Best laptop 2024' and then read good on-line reviews by independent testing gurus I looked at Acer for the first time and was impressed with the choice and the prices when compared to Dell. So I purchased one and also pleased that I was contacted beforehand by phone and was also offered an additional discount. (Because I entered my phone number on their website enquiry). I now hope the laptop lives up to my expectations.
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Answer by Acer Store UK
4 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
10 Apr 2024
Verified review
The access to the Acer store was easy and the instructions to follow that point you at the items you are looking for where very easy and accurate. The thing I liked the most was the fact that I had just found Acer's recycled plastic laptop and I was really pleased when I found a range of plastic accessories, great.
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Answer by Acer Store UK
10 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
14 Apr 2024
Verified review
One time pass code on transaction was missing - transaction kept failing because of this but ACER system blamed the transaction failure on the bank refusing the payment when it was ACER payment system that was not generating the one time verification.
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Answer by Acer Store UK
15 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
23 Mar 2024
Verified review
Competive pricing for laptop when compared with other retailers.
Happy with the website performance, products and discounts available. Purchase new laptop for our granddaughter’s birthday. We hope she will be very happy with it. Software more expensive than on other retailers websites.
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Answer by Acer Store UK
25 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 Apr 2024
Verified review
make the whole process easier.
assume all your potential customers are wary of pushing the wrong buttons for a rather expensive purchace without at least a little reasurance
most of us have bought cars for less!!
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Answer by Acer Store UK
15 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Apr 2024
Verified review
New Acer computer
After entering the code numbers of the product we wanted, we had to sort through a mountain of products, but eventually we found what we were looking for. Looking forward to receiving item shortly.
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Answer by Acer Store UK
4 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
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