Acer Store UKReviews:
1,372 reviews in the last 12 months4,366 total reviews
Excellent
Top positive review
4 Jan 2024
Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
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Top negative review
20 Sept 2023
Verified review
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!!
Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them!
I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy.
I buy a laptop a month for work but don't see why I should be back after this experience.
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SJ
Susan J.
Bicester
Reviews for Acer Store UK
20 Apr 2024
Verified review
A
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Answer by Acer Store UK
11 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
24 Mar 2024
Verified review
User interface could be improved
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Answer by Acer Store UK
25 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
22 Mar 2024
Verified review
labyrinthine
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Answer by Acer Store UK
25 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
15 Mar 2024
Verified review
Ok, but very slow on phone
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Answer by Acer Store UK
25 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
7 Mar 2024
Verified review
Website is a bit clunky, slow to respond
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Answer by Acer Store UK
11 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Feb 2024
Verified review
Store and Product info integration
There is a lack of links from product information, to products that are actually for sale/in stock.
Some of the website feels like a tech review website, rather than somewhere to purchase a product. The store & and product info sections of the site should be better integrated
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Answer by Acer Store UK
20 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
11 Feb 2024
Verified review
An immediate email acknowledgement should be issued. Plus I was given a code for an additional 5% discount (£37.50) which I entered but was not given.
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Answer by Acer Store UK
12 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
30 Jan 2024
Verified review
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Answer by Acer Store UK
1 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
26 Jan 2024
Verified review
Online information of product specification is inadequate.
I nearly didn't go ahead with my purchase. The specification page for the laptop was inadequate, with lots of technical information (mainly about the versions of ports and communication standards) missing. I struggled to get answers from Acer staff. This sort of thing can be easily remedied with a bit of care and attention to detail.
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Answer by Acer Store UK
29 Jan 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
24 Jan 2024
Verified review
i was trying very hard to apply a discount code which kept getting removed
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Answer by Acer Store UK
26 Jan 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Jan 2024
Verified review
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Answer by Acer Store UK
19 Jan 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
17 Dec 2023
Verified review
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Answer by Acer Store UK
18 Dec 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
20 Nov 2023
Verified review
Took too long
Going around in circles?
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Answer by Acer Store UK
20 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
16 Nov 2023
Verified review
Make it end user friendly
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Answer by Acer Store UK
17 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
1 Nov 2023
Verified review
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Answer by Acer Store UK
3 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
30 Oct 2023
Verified review
Awkward website comes in a 400% size
Website scale wrong site difficult to use
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Answer by Acer Store UK
30 Oct 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
16 Oct 2023
Verified review
Re : Discount Codes
I have tried to use the code WELCOME10 for 10% discount for my first order. However the order calculation is not calculated correctly, therefore I have to take the second choice WEEKEND5 for 5% discount.
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Answer by Acer Store UK
17 Oct 2023
Dear customer,
Thank you for your feedback, your opinion matters to us.
We’re sorry to hear that it was not possible to use your coupon code during your purchase.
We would like to invite you to contact our Customer Care team through the below link and send them over the coupon code you have in your possession. They will examine your order and will apply any missed discount you were entitled to. This should take no more than 48 hours to be completed.
https://store.acer.com/en-gb/contact/
Your
Acer Store
29 Sept 2023
Verified review
confusion over tracking and then system went down, come back later
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Answer by Acer Store UK
3 Oct 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-gb/contact/
Your
Acer store
19 Sept 2023
Verified review
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Answer by Acer Store UK
21 Sept 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-gb/contact/
Your
Acer store
15 Sept 2023
Verified review
LINK ACESSORIES TO THE MAIN PRODUCT SO THAT YOU CAN CONFIDENTALLY BUY EVERYTHING YOU NEED, EASILY AT THE POINT OF PURCHASE
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Answer by Acer Store UK
15 Sept 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store