Acer Store UKReviews:
1,369 reviews in the last 12 months4,386 total reviews
Excellent
Top positive review
4 Jan 2024
Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
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Top negative review
20 Sept 2023
Verified review
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!!
Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them!
I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy.
I buy a laptop a month for work but don't see why I should be back after this experience.
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SJ
Susan J.
Bicester
Reviews for Acer Store UK
28 Apr 2024
Verified review
really liked the checkout experience, not too fiddly, but could not search for peripheral compatibility for my new chromebook without the serial number, which I dont have yet, so a sale lost there as I will most likely go to Amazon after I receive the chromebook. A search by model number would be better, or even a link.
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Answer by Acer Store UK
29 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
7 days ago
Verified review
My experience using the acer website was very good, I will use it again in the future. As a plus I was very fortunate to have my item at a discounted price (as there was a sale on it), I only just wish that the VAT was already added to the display price rather than being added later at checkout.
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Answer by Acer Store UK
2 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
1 May 2024
Verified review
Comparisons clear. Better if there was a features filter. - I really looked for a high performance spec 17.3" touch screen laptop...
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Answer by Acer Store UK
13 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
21 Apr 2024
Verified review
Easy to see. Need it it easy to understand that the lap top ca. Do what's needed for a person who doesn't understand the jargon
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Answer by Acer Store UK
23 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
17 Apr 2024
Verified review
Replacement Computer
User friendly software.
Stated that Microsoft Office would automatically added on checkout but it didn't show in the basket.
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Answer by Acer Store UK
18 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
3 days ago
Verified review
Delivery options should be clearer as an expensive item please
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Answer by Acer Store UK
2 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
21 Apr 2024
Verified review
Yeah man free discount was epic! Perfect around my budget
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Answer by Acer Store UK
23 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Apr 2024
Verified review
Making click and collect local store option available.
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Answer by Acer Store UK
23 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
21 Apr 2024
Verified review
On line purchase - simple and straightforward
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Answer by Acer Store UK
23 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Apr 2024
Verified review
Clear quite quick website, east to follow
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Answer by Acer Store UK
18 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
8 days ago
Verified review
very cooperative agents
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Answer by Acer Store UK
7 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
19 Apr 2024
Verified review
easy to follow website
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Answer by Acer Store UK
23 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Apr 2024
Verified review
discount code!
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Answer by Acer Store UK
18 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
17 Apr 2024
Verified review
It was fine
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Answer by Acer Store UK
18 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
11 days ago
Verified review
OK
it was ok
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Answer by Acer Store UK
9 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
19 Apr 2024
Verified review
Fast
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Answer by Acer Store UK
23 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
29 Apr 2024
Verified review
Orders incompleted.
I had orders completed that I didn't complete. My order it was canceled, reason provided by ACER support "We didn't get the money" but money has been took from my bank account and checking with my bank the money it was send normally. Also the cancellation policy is horrible. You have only 30 minutes after the purchase to make a cancel request. But I ordered on Sunday and the Customer Care works from Mon - Fri 9am -5:30pm.
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Answer by Acer Store UK
29 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-gb/contact/
Your
Acer store
20 Apr 2024
Verified review
A
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Answer by Acer Store UK
23 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
10 Apr 2024
Verified review
The access to the Acer store was easy and the instructions to follow that point you at the items you are looking for where very easy and accurate. The thing I liked the most was the fact that I had just found Acer's recycled plastic laptop and I was really pleased when I found a range of plastic accessories, great.
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Answer by Acer Store UK
10 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 Apr 2024
Verified review
make the whole process easier.
assume all your potential customers are wary of pushing the wrong buttons for a rather expensive purchace without at least a little reasurance
most of us have bought cars for less!!
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Answer by Acer Store UK
15 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store