Acer Store UK

Reviews:

very cooperative agents

Very smooth experience

EASY CLEAR EXPERIENCE

A breeze to use !!!

All straightforward

Discounts Provided

All good thank you

Direct and quick

Ease of process

easy website

Easy to use

it was ok

All good

Fast

Gid

H

1

Very slow responding website. Discount code did not work properly. Price increased when discount code applied! Chris from sales will now have to refund me so I get the correct discount. This purchase was a trial and hoping to buy several more laptops, but unfortunately your website is abysmal. While trying to order, I was blocked because phone number flagged up as invalid format, but no other useful information as to what was wrong. Took 7 trials before that was sorted, and even Chris could not help. The problem turned out to be that it can't accept any spaces between the digits. Never had that problem on any website yet. Wasted over an hour and a half, for an order that should have taken 5 minutes. I am hoping that you get these issues resolved quickly, because I want to be a regular customer for your products. But I have my concerns. As a company selling IT products you have no excuse for the abysmal performance of your website. Feedback is only good if it is acted upon. I sincerely hope you can make a significant improvement on your website and discount codes fast!! I will be checking soon.

I have always purchased Dell for my business in the past but the last two purchases with them were a complete and utter rigmarole which put me off using them again. Having Googled 'Best laptop 2024' and then read good on-line reviews by independent testing gurus I looked at Acer for the first time and was impressed with the choice and the prices when compared to Dell. So I purchased one and also pleased that I was contacted beforehand by phone and was also offered an additional discount. (Because I entered my phone number on their website enquiry). I now hope the laptop lives up to my expectations.

The access to the Acer store was easy and the instructions to follow that point you at the items you are looking for where very easy and accurate. The thing I liked the most was the fact that I had just found Acer's recycled plastic laptop and I was really pleased when I found a range of plastic accessories, great.