Acer Store UK- Logo - reviews

Acer Store UK
Reviews:

1,367 reviews in the last 12 months4,387 total reviews  

4.70
Excellent
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Top positive review

4 Jan 2024
 Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.

Top negative review

20 Sept 2023
 Verified review
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!! Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them! I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy. I buy a laptop a month for work but don't see why I should be back after this experience.
SJ
Susan J.
Bicester
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Reviews for Acer Store UK

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30 Apr 2024
 Verified review

Light at the end of frustration.

Easy to select specification required and to order but my experience with ACER for a new laptop is not good but I am giving it a last chance because the one I have been using from 2013 win 7 64bit is still going strong. I purchased a Nitro 17-51 from buydirect.uk 26 March 2024 and reported it faulty 28 March 2024 but through a lot of time wasting my time they did not accept return until 1 April 2024. I Did not receive a replacement until 12 April 2024 and this has the same fault 26 April2024 and has to being returned 1 May 2024. So I’am paying out more money to purchase direct from acer and hope ordering from you will be better.
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Answer by Acer Store UK
30 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
7 days ago
 Verified review
Easy to use and want to get the correct adapter for the laptop, current adaptor keeps blowing fuses, something wrong with it. Can it be sent back for recycling?
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Answer by Acer Store UK
3 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
3 days ago
 Verified review
Easy to find the right laptop and great to easily find free cheap shopping. It was great that I got an additional 5% discount after the £100 discount
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Answer by Acer Store UK
2 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
24 Apr 2024
 Verified review
Its a great website, it is clear and informative, and so easy to use. I like the compare option and that the weight of the item is shown.
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Answer by Acer Store UK
24 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
16 Apr 2024
 Verified review

Good deals to be had here.

This will be my third ACER, good value, lasts 4 years plus, easy to shop at the ACER store. Awaiting delivery and set up at this time.
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Answer by Acer Store UK
17 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
18 Apr 2024
 Verified review
Clear and easy to understand process. Large variety of quality products to choose from. Thank you
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Answer by Acer Store UK
18 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
21 Apr 2024
 Verified review
Great price for the specification of this chromebook. Wanted to buy one for a long time.
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Answer by Acer Store UK
23 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
6 hours ago
 Verified review
Very easy and straightforward purchase. Using the website store was easy and very fast.
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10 days ago
 Verified review

Quality & reliability

This will be my third Acer plaptop, won't be my last. Quality and reliability first.
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Answer by Acer Store UK
10 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
16 hours ago
 Verified review

Simple process,great price.

Simple process,great price speedy free delivery,what could be better.
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Answer by Acer Store UK
13 hours ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
20 Apr 2024
 Verified review
Quick and efficient especially liked the auto register option
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Answer by Acer Store UK
23 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
17 Apr 2024
 Verified review
Clear descriptions with rapid interaction & checkout process.
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Answer by Acer Store UK
18 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
6 days ago
 Verified review
Discount was really appreciated in this economic climate!
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Answer by Acer Store UK
3 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
17 Apr 2024
 Verified review
Accessibility entered serial number found product easily
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Answer by Acer Store UK
18 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
17 Apr 2024
 Verified review
Easy sign-up and checkout. Even nicer discount codes!
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Answer by Acer Store UK
18 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
6 days ago
 Verified review
Really great deal and simple order process. Fabbo.
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Answer by Acer Store UK
3 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
19 Apr 2024
 Verified review
you made it easy to get the part i wanted thankyou
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Answer by Acer Store UK
23 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
21 Apr 2024
 Verified review
well designed and helpful for what you want
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Answer by Acer Store UK
23 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
6 days ago
 Verified review
Ease of web site - ordered from my phone!
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Answer by Acer Store UK
3 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
9 days ago
 Verified review
Great site good prices and fast delivery.
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Answer by Acer Store UK
8 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store