Acer Store UK- Logo - reviews

Acer Store UK
Reviews:

1,369 reviews in the last 12 months4,390 total reviews  

4.70
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

4 Jan 2024
 Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
Read more
See all positive reviews

Top negative review

20 Sept 2023
 Verified review
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!! Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them! I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy. I buy a laptop a month for work but don't see why I should be back after this experience.
Read more
SJ
Susan J.
Bicester
See all critical reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Acer Store UK

Filter
Rating
 Sort by  
Relevance
(1089)
(36)
(10)
(24)
Reset
8 days ago
 Verified review
All good thank you
Report review
Answer by Acer Store UK
4 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
2 May 2024
 Verified review
Ease of process
Report review
Answer by Acer Store UK
2 May 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
20 Apr 2024
 Verified review
Straightforward
Report review
Answer by Acer Store UK
23 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
16 Apr 2024
 Verified review
Excellent price
Report review
Answer by Acer Store UK
17 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
2 days ago
 Verified review
easy website
Report review
1 May 2024
 Verified review
Easy to use
Report review
Answer by Acer Store UK
2 May 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
19 Apr 2024
 Verified review

Stylus acer 3 spin

Easy to use
Report review
Answer by Acer Store UK
23 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
18 Apr 2024
 Verified review
Wonderful!
Report review
Answer by Acer Store UK
18 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
9 days ago
 Verified review
All good
Report review
Answer by Acer Store UK
4 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
30 Apr 2024
 Verified review
Fast
Report review
Answer by Acer Store UK
30 Apr 2024
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
18 Apr 2024
 Verified review
Good
Report review
Answer by Acer Store UK
23 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
17 Apr 2024
 Verified review

Mrs

Hamd
Report review
Answer by Acer Store UK
18 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
28 Apr 2024
 Verified review
1
Report review
Answer by Acer Store UK
29 Apr 2024
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
18 Apr 2024
 Verified review
Report review
Answer by Acer Store UK
18 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
29 Apr 2024
 Verified review

Orders incompleted.

I had orders completed that I didn't complete. My order it was canceled, reason provided by ACER support "We didn't get the money" but money has been took from my bank account and checking with my bank the money it was send normally. Also the cancellation policy is horrible. You have only 30 minutes after the purchase to make a cancel request. But I ordered on Sunday and the Customer Care works from Mon - Fri 9am -5:30pm.
Report review
Answer by Acer Store UK
29 Apr 2024
Dear customer, Thank you for your rating, your opinion is important for us. We are sorry to hear that you have not been fully satisfied with your purchase experience at our store. In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further. https://store.acer.com/en-gb/contact/ Your Acer store
20 Apr 2024
 Verified review
A
Report review
Answer by Acer Store UK
23 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are sorry to hear that you have not been fully satisfied with your purchase experience at our store. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
2 Apr 2024
 Verified review

Acer Aspire 5 On-line Purchase

I have always purchased Dell for my business in the past but the last two purchases with them were a complete and utter rigmarole which put me off using them again. Having Googled 'Best laptop 2024' and then read good on-line reviews by independent testing gurus I looked at Acer for the first time and was impressed with the choice and the prices when compared to Dell. So I purchased one and also pleased that I was contacted beforehand by phone and was also offered an additional discount. (Because I entered my phone number on their website enquiry). I now hope the laptop lives up to my expectations.
Report review
Answer by Acer Store UK
4 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
14 Apr 2024
 Verified review
One time pass code on transaction was missing - transaction kept failing because of this but ACER system blamed the transaction failure on the bank refusing the payment when it was ACER payment system that was not generating the one time verification.
Report review
Answer by Acer Store UK
15 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
23 Mar 2024
 Verified review

Competive pricing for laptop when compared with other retailers.

Happy with the website performance, products and discounts available. Purchase new laptop for our granddaughter’s birthday. We hope she will be very happy with it. Software more expensive than on other retailers websites.
Report review
Answer by Acer Store UK
25 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
8 Apr 2024
 Verified review
Full details of monitor on the website easy to follow ,this is the first ntime i have used Acer and iam pleased with the experiaence
Report review
Answer by Acer Store UK
8 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store