Acer Store UKReviews:
1,367 reviews in the last 12 months4,387 total reviews
Excellent
Top positive review
4 Jan 2024
Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
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Top negative review
20 Sept 2023
Verified review
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!!
Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them!
I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy.
I buy a laptop a month for work but don't see why I should be back after this experience.
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SJ
Susan J.
Bicester
Reviews for Acer Store UK
9 Mar 2024
Verified review
Green
Easy layout & experience. Great to see Acer dedicated green, renewable commitment & products.
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Answer by Acer Store UK
11 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
12 Mar 2024
Verified review
Very good shopping experience and I found what I wanted quite easily
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Answer by Acer Store UK
14 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
27 Feb 2024
Verified review
Not seent the product yet but the ordering is smooth
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Answer by Acer Store UK
27 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
26 Feb 2024
Verified review
simple to choose components
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Answer by Acer Store UK
27 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Feb 2024
Verified review
Store and Product info integration
There is a lack of links from product information, to products that are actually for sale/in stock.
Some of the website feels like a tech review website, rather than somewhere to purchase a product. The store & and product info sections of the site should be better integrated
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Answer by Acer Store UK
20 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Feb 2024
Verified review
Web misleading
Item was described as In Stock and with 1-2 days delivery. Now 4 days later, they have taken payment but not even dispatched laptop nor given any reason.
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Answer by Acer Store UK
22 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
28 Feb 2024
Verified review
Payment issues
For some reason, my transaction did not get through. I tried different payment methods, unfortunately neither, PayPal nor Debit Card did not work.
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Answer by Acer Store UK
29 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Mar 2024
Verified review
Misleading payment methods
I wanted to use Pay Pal Pay in 3 but the full amount came out of my bank even though the site states you can pay in 3 instalments
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Answer by Acer Store UK
4 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
14 Mar 2024
Verified review
The 15% discount code never works first time. I have to get a new one each time
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Answer by Acer Store UK
14 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
7 Mar 2024
Verified review
Website is a bit clunky, slow to respond
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Answer by Acer Store UK
11 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Jan 2024
Verified review
Easy
Liked being able to compare.
Did not like obfuscation of actual price, eg. "£150 off", only to find when clicking on product details that the discount had already been applied. This was not the case across the board.
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Answer by Acer Store UK
19 Jan 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
27 Jan 2024
Verified review
Straightforward ordering process, no problems.
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Answer by Acer Store UK
29 Jan 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
20 Jan 2024
Verified review
Make it simpler to take up discount offer
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Answer by Acer Store UK
22 Jan 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
3 Feb 2024
Verified review
A simple purchase !
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Answer by Acer Store UK
6 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Feb 2024
Verified review
Straight forwared
Straight forward
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Answer by Acer Store UK
6 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
25 Jan 2024
Verified review
Ease of use.
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Answer by Acer Store UK
26 Jan 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
7 Feb 2024
Verified review
ok
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Answer by Acer Store UK
8 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
29 Jan 2024
Verified review
Ok
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Answer by Acer Store UK
29 Jan 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
12 Feb 2024
Verified review
Report review
Answer by Acer Store UK
12 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
11 Feb 2024
Verified review
Report review
Answer by Acer Store UK
12 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store