Acer Store UKReviews:
1,369 reviews in the last 12 months4,390 total reviews
Excellent
Top positive review
4 Jan 2024
Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
Read more
Top negative review
20 Sept 2023
Verified review
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!!
Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them!
I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy.
I buy a laptop a month for work but don't see why I should be back after this experience.
Read more
SJ
Susan J.
Bicester
Reviews for Acer Store UK
11 Jul 2023
Verified review
Report review
Answer by Acer Store UK
13 Jul 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/de-de/contact/
Your
Acer store
6 Jul 2023
Verified review
Your webpage is horrendous!
I can only see half the screen most of the time because of the voucher code, which remains there even after I have used it.
Add-on pop ups are also irritating.
Report review
Answer by Acer Store UK
7 Jul 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/de-de/contact/
Your
Acer store
5 Jul 2023
Verified review
Why can't all laptops take the same adapter
Difficult to find serial number. Why can't all laptops take the same adapter?
Confirmation of order did not identify product ordered
Report review
Answer by Acer Store UK
5 Jul 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/de-de/contact/
Your
Acer store
4 Jul 2023
Verified review
Dissapointed
This is my second Acer computer I have purchased (the previous one lasted many years). I just wish it would have been bought to my attention that if I HAD to perform a factory reset ( after contracting a virus). I should have had to pay extra for a recovery device.
Report review
Answer by Acer Store UK
4 Jul 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your experience at our store.
Our team will be happy to help if you have any questions. Please feel free to contact us using the link below:
https://store.acer.com/de-de/contact/
Your
Acer store
3 Jul 2023
Verified review
£100 off but the further offer does not work
The offer is with £100.00 off but during the purchase there is another offer for 5 pc with the promotional code. This does not work. I would appreciate if you can also apply 5 pc discount and refund the money.
Report review
Answer by Acer Store UK
25 Jul 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-gb/contact/
Your
Acer store
30 Jun 2023
Verified review
Report review
10 Jun 2023
Verified review
Report review
Answer by Acer Store UK
12 Jun 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your,
Acer store
7 Jun 2023
Verified review
Report review
Answer by Acer Store UK
12 Jun 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your,
Acer store
20 May 2023
Verified review
Report review
Answer by Acer Store UK
22 May 2023
Dear Customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-gb/contact/
Your
Acer store
18 May 2023
Verified review
Search facility not working. Keeps coming up with "We can't find products matching the selection"
Report review
Answer by Acer Store UK
19 May 2023
Dear Customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-gb/contact/
Your
Acer store