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Top positive review
4 Jan 2024
Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!!
Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them!
I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy.
I buy a laptop a month for work but don't see why I should be back after this experience.
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Reviews for Acer Store UK
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Latest first
6 Apr 2024
Verified review
Fields easy to understand. Process fast. No pushy sales. Straight forward payment options.
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Answer by Acer Store UK
8 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
5 Apr 2024
Verified review
Great value products
Easy website to navigate
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Answer by Acer Store UK
8 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
5 Apr 2024
Verified review
Laptop purchase
Problem with PayPal, which is no fault of ACER.
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Answer by Acer Store UK
8 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
5 Apr 2024
Verified review
Product item information was good, could compare various laptops.
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Answer by Acer Store UK
5 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
5 Apr 2024
Verified review
easy to navigate and good value from a quality supplier.
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Answer by Acer Store UK
5 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 Apr 2024
Verified review
N/A
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Answer by Acer Store UK
5 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 Apr 2024
Verified review
Simple and Clear
The website is easy to navigate and descriptions and details are clear and easy to understand (even for a luddite like me).
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Answer by Acer Store UK
4 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
3 Apr 2024
Verified review
All good and easy to use
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Answer by Acer Store UK
4 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
3 Apr 2024
Verified review
Lovely website
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Answer by Acer Store UK
4 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Apr 2024
Verified review
Quick and easy.
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Answer by Acer Store UK
4 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Apr 2024
Verified review
New Acer computer
After entering the code numbers of the product we wanted, we had to sort through a mountain of products, but eventually we found what we were looking for. Looking forward to receiving item shortly.
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Answer by Acer Store UK
4 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Apr 2024
Verified review
Acer Aspire 5 On-line Purchase
I have always purchased Dell for my business in the past but the last two purchases with them were a complete and utter rigmarole which put me off using them again. Having Googled 'Best laptop 2024' and then read good on-line reviews by independent testing gurus I looked at Acer for the first time and was impressed with the choice and the prices when compared to Dell. So I purchased one and also pleased that I was contacted beforehand by phone and was also offered an additional discount. (Because I entered my phone number on their website enquiry). I now hope the laptop lives up to my expectations.
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Answer by Acer Store UK
4 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Apr 2024
Verified review
Good customer support didn't have to wait long to get to speak to someone and my question was answered promptly.
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Answer by Acer Store UK
2 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Apr 2024
Verified review
Love Acer
So quick and easy, beautiful design products and a great service overall
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Answer by Acer Store UK
2 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
1 Apr 2024
Verified review
Clear descriptions of products.
Clear descriptions of product. Useful comparison option. Clear instructions when ordering.
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Answer by Acer Store UK
2 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
1 Apr 2024
Verified review
Can't wait for the new one!
It would have been even better if this ancient laptop, that I am using to order the new one, wasn't so slow!
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Answer by Acer Store UK
2 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
31 Mar 2024
Verified review
Rude staff on phone
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Answer by Acer Store UK
2 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
31 Mar 2024
Verified review
Easy
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Answer by Acer Store UK
2 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
31 Mar 2024
Verified review
Purchase
Simple process.
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Answer by Acer Store UK
2 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
31 Mar 2024
Verified review
Easy.
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Answer by Acer Store UK
2 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
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